FAQs & Troubleshooting
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335 Results
- 251My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 252I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 253Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing).
- 254Black Ink is still wet after printing on Glossy Paper (For PC Printing).
- 255I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 256I cannot install the driver when using the Driver Install Tool. (Linux)
- 257Configure and use the Scan Key Tool (Linux)
- 258My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 259"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 260Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 261When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 262I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 263When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 264I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 265I installed scan-key-tool, but it does not work. (Linux)
- 266Print command (cupswrapper) (Linux)
- 267I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 268Firewall port requirements of the Scan Key Tool (Linux)
- 269Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 270I get a TS error when trying to print on a wireless network.
- 271Use the Network Connection Repair Tool (Windows)
- 272Open the Status Monitor
- 273Install the built-in drivers (For Windows 8 and Windows 10)
- 274The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 275Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 276Can I still receive a fax if I accidentally answer it on an extension or external telephone?
- 277Send a PC-FAX
- 278Send a fax without scanning the documents into memory.
- 279I cannot view documents on the bundled CD-ROM or the Brother web site from my Macintosh 10.4 system.
- 280I can print but cannot scan via network. (For Mac)
- 281My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 282I can receive a fax, but cannot receive a telephone call.
- 283Is my Brother machine compatible with third party print servers?
- 284How does my telephone company's Caller ID feature work with my Brother machine?
- 285When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 286I cannot print over a network using the XML Paper Specification Printer Driver.
- 287I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
- 288What is Infrastructure mode?
- 289When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 290I'm using Windows XP. I cannot scan with the USB cable.
- 291Scan a document in Mac OS X 10.7.
- 292Scan a document using "Scanner and Camera Wizard" in Windows XP
- 293Scan a document from a Windows Vista application
- 294Scan a document from a Windows XP application
- 295Glossy Paper does not feed correctly. What can I do?
- 296Why does the message "Media Error" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 297When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 298The keys on the control panel do not respond.
- 299Print a report that will show a listing of faxes I sent and received.
- 300Print the received faxes that are stored in memory.