FAQs & Troubleshooting
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244 Results
- 20110/29/2019Large characters are printed incorrectly. (Linux)
- 20210/29/2019The driver installation finished successfully but I cannot print. (Linux)
- 20310/23/2019To install the printer driver easily using a tool. (Linux)
- 20410/10/2019Install PaperPort™ 12SE / 14SE (Windows)
- 20506/12/2019Uninstall printer drivers (Linux)
- 20605/17/2019Out of Memory
- 20701/29/2019When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 20801/29/2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 20901/29/2019Command List of brscan. (Linux)
- 21001/29/2019Uninstall the scanner driver. (Linux)
- 21101/29/2019Uninstall Scan-key-tool. (Linux)
- 21201/24/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 21301/24/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 21401/24/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 21511/19/2018The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 21611/14/2018I am sharing my Brother machine. I can print but cannot scan.
- 21710/17/2018Important points you need to confirm before configuring your Brother machine for a wireless network.
- 21810/16/2018My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 21908/06/2018When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 22005/23/2018Wrong Ink Cartridge
- 22102/01/2018Out of Fax Memory
- 22201/18/2018Check the firmware version.
- 22312/21/2017How Brother inkjet printers measure remaining page yields
- 22411/29/2017My Brother machine feeds multiple sheets of paper at a time.
- 22510/12/2017Where can I find my Brother machine's serial number?
- 22609/11/2017Document Jam
- 22711/16/2016My machine does regular cleaning cycles in the night. How can I correct this?
- 22809/08/2016Setting up the Web icon (Brother Web Connect) function.
- 22903/25/2016Download a file from the "Downloads" section and save it to Windows 8 computer.
- 23003/25/2016A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 23103/25/2016What is the Network Shared printing?
- 23203/25/2016Discover the MAC address of the Brother network card
- 23303/24/2016Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 23403/24/2016In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 23506/29/2015Glossy Paper does not feed correctly.
- 23609/19/2014Why doesn't my Brother machine have a dial tone?
- 23704/25/2013High Temperature
- 23804/25/2013Verify if the Brother machine has a dial tone
- 23909/25/2012Wrong Ink Color
- 24011/22/2010The faxes I send are always received with a vertical black line.
- 24109/01/2009When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colors do not match the colors in the original photo. What should I do?
- 24204/20/2009The ink cartridges run out very quickly. Is there any reason for that?
- 24311/25/2008When I turn the Power ON, I always have to re-enter Date and Time. What can I do?
- 24410/09/2008Why is it necessary for my machine to go through regular cleaning cycles?