FAQs & Troubleshooting
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242 Results
- 201Important points you need to confirm before configuring your Brother machine for a wireless network.
- 202Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 203Why doesn't my Brother machine have a dial tone?
- 204Verify if the Brother machine has a dial tone
- 205Clean the drum unit
- 206Size Error DX or Size Error 2-sided
- 207Scan a document into PaperPort™ using the TWAIN driver
- 208Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 209When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 210The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 211The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 212My machine prints documents in inverted colors after updating to Android™ 14.
- 213Configure and use PC-FAX (CUPS) (Linux)
- 214Configure the Scan to Email Feature (Linux)
- 215Configure and use the Scan Key Tool (Linux)
- 216When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 217How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 218Uninstall printer drivers (Linux)
- 219Check the firmware version.
- 220How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 221I am sharing my Brother machine. I can print but cannot scan.
- 222I can print but cannot scan via network. (For Windows)
- 223Is my Brother machine compatible with third party print servers?
- 224Scan and save a document in PDF format for macOS 10.14 or earlier (Scan to File)
- 225I cannot scan via USB. (Mac OS X)
- 226How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 227My Brother machine has no power.
- 228The keys on the control panel do not respond or triple beep when I press them.
- 229Print a report that will show a listing of faxes I sent and received.
- 230I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 231Clean the corona wire
- 232Set the Sleep Mode Countdown
- 233Unpack your Brother machine
- 234Install the built-in drivers (For Windows 8 and Windows 10)
- 235Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 236When I scan a document using ControlCenter, the scanned file size is too big.
- 237Clean the paper pick-up roller
- 238Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 239Scan a document in Mac OS X 10.7.
- 240I am having a problem receiving faxes.
- 241Lines across the page
- 242All black