FAQs & Troubleshooting
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263 Results
- 151Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 152Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 153What is the difference between the toner cartridge and the drum unit?
- 154Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 155What is the Network Shared printing?
- 156Scan Unable xx
- 157Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 158When I scan a document using ControlCenter, the scanned file size is too big.
- 159Scan and save a document in PDF format for Windows (Scan to File)
- 160When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 161Out of Memory
- 162Print the Network Configuration Report
- 163Delete a network scanner entry. (Linux)
- 164Important points for specifying the scan area (Linux)
- 165A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 166The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 167I can print but cannot scan via network. (For Windows)
- 168When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 169Clean the drum unit
- 170When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 171Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 172I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 173The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 174Adjust the Brother machine's Sleep Time setting
- 175All black
- 176I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 177I cannot install the driver when using the Driver Install Tool. (Linux)
- 178I cannot find some options in the Print dialog box (macOS 11 or later)
- 179Configure and use PC-FAX (CUPS) (Linux)
- 180Configure the Scan to Email Feature (Linux)
- 181Cannot print after a Windows 10 update (June 2020)
- 182Where can I download Brother iPrint&Scan application for Mac?
- 183The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 184"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 185Large characters are printed incorrectly. (Linux)
- 186When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 187Uninstall Scan-key-tool. (Linux)
- 188Firewall port requirements of the Scan Key Tool (Linux)
- 189I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 190Windows 10 Support Information
- 191Configure the settings for sending or receiving an Email Securely Using SSL/TLS.
- 192Import a CA Certificate
- 193Check the firmware version.
- 194Unpack your Brother machine
- 195Connect the telephone line and power cord
- 196The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 197Open the "Scanners and Cameras" and Properties.
- 198Print the WLAN report
- 199Scan a document and e-mail it as an attachment (For Macintosh)
- 200Scan a text document and convert it into a text file (For Windows)