FAQs & Troubleshooting
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242 Results
- 151I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 152Scan a document and e-mail it as an attachment (For Macintosh)
- 153Scan Unable xx
- 154Change the printer driver settings (Windows/macOS)
- 155Print Unable or Print Unable XX
- 1562-sided Disable or 2-sided Disabled
- 157Scan multiple pages into one file instead of each scan being saved as a separate file.
- 158Manual Feed
- 159Toner Low or Prepare New Toner Cartridge
- 160When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 161Set the date and time.
- 162Uninstall the Brother Software and Drivers (Windows)
- 163I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 164I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 165Scan using XSane or GIMP (Linux)
- 166When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 167Delete a network scanner entry. (Linux)
- 168Uninstall the scanner driver. (Linux)
- 169Send a fax using PC-FAX with LPD/LPRng (Linux)
- 170Firewall port requirements of the Scan Key Tool (Linux)
- 171Scan a document using Brother iPrint&Scan. (macOS only)
- 172Update the Driver or Firmware for your Brother machine
- 173I get a TS error when trying to print on a wireless network.
- 174Install PaperPort™ 12SE / 14SE (Windows)
- 175Possible solutions for print quality issues
- 176"Offline" appears on the Status Monitor.
- 177What is the difference between the toner cartridge and the drum unit?
- 178A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 179Print the WLAN report
- 180Scan a text document and convert it into a text file (For Windows)
- 181What is the Network Shared printing?
- 182I cannot print from my computer via USB.
- 183I can print but cannot scan via network. (For Mac)
- 184Copy on Both Sides of the Paper (2-sided Copy)
- 185In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 186I am experiencing problems sending a fax.
- 187Clean the scanner to improve the copy or fax quality.
- 188The faxes I send are always received with a black vertical line down the page.
- 189"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 190Command List of brscan. (Linux)
- 191I am unable to print from a client PC to a printer on a print server. (Linux)
- 192I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 193A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 194Install PaperPort™ 12SE onto Windows 10.
- 195When copying one side of a two-sided document, the printed copy shows both sides of the document.
- 196I cannot view the HTML format manual (web manual).
- 197Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 198Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 199Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 200Print a web page from iPrint&Scan when using an Android™ mobile device.