FAQs & Troubleshooting
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196 Results
- 151I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 152I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?
- 153How do I print vertical text? (P-touch Editor 5.x for Windows)
- 154How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 155How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 156What is the Label List? (P-touch Editor 5.x for Windows)
- 157How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 158(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 159Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?
- 160When I try to use the database function, an application error occurs.
- 161What is "Tree" icon shown in some layout styles for? (P-touch Address Book)
- 162How do I find the IP address set to the print server? (PS-9000)
- 163How can I change the IP address in order to use the product in a different network environment?
- 164"Error 1607 : Unable to install InstallShield Scripting Runtime." is displayed during installation. What should I do?
- 165Labels are jammed in the machine or are not ejected correctly after printing.
- 166The label does not feed correctly or the print is skewed to the left or right.
- 167Large characters are printed incorrectly. (Linux®)
- 168The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 169How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
- 170Error messages do not appear when using the USB connection of my printer.
- 171I connected multiple printers of the same model to one computer but can only print from one of them.
- 172How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 173How can I change the unit of measurement (mm or inches)? (P-touch Editor 3.2 for Mac)
- 174My printer will not print from the P-touch Address Book software.
- 175How can I use the Sequential Numbering Feature? (P-touch Editor 3.2 for Mac)
- 176The message "The cassette is incorrect." is displayed.
- 177I cannot communicate with the product during installation. (Communication error message is displayed.)
- 178How do I find the MAC address (Ethernet address) of the PS9000?
- 179The printing has poor quality, white lines or streaks.
- 180Print free-length labels with the set length (Linux®)
- 181How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 182What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 183How do I print vertical text? (P-touch Editor 5.0 for Windows)
- 184(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 185How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 186The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 187When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 188How to use the Numbering function (P-touch Editor 5.x for Windows)
- 189How can I make vertical labels? (P-touch Editor 5.0 for Mac)
- 190Can multiple P-touch printers be connected to PS-9000?
- 191A different IP address is assigned every time the product is booted.
- 192How do I print labels with higher quality? (P-touch Editor 3.2 for Mac)
- 193The printer does not print or a print error occurs.
- 194A data transmission error appears on the computer when trying to print a label.
- 195How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 196Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)