FAQs & Troubleshooting
Latest |
318 Results
- 15101/24/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 15201/21/2019When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 15301/08/2019Clean the Machine
- 15412/20/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 15512/12/2018What is Storage PC Print Data using Active Directory®? (Windows)
- 15611/27/2018After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 15711/22/2018Install the optional lower tray
- 15811/19/2018The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 15911/14/2018I am sharing my Brother machine. I can print but cannot scan.
- 16011/08/2018Scan multiple pages into one file instead of each scan being saved as a separate file.
- 16110/29/2018My Brother machine has no power.
- 16210/17/2018Scan to Email Attachment Using ControlCenter4 Home Mode (Windows)
- 16310/17/2018Scan to an Editable Text File (OCR) Using ControlCenter4 Home Mode (Windows)
- 16407/26/2018Send or Receive an Email Securely Using SSL TLS
- 16507/26/2018Send an Email with User Authentication
- 16607/23/2018Use the Network Connection Repair Tool (Windows)
- 16707/17/2018Size mismatch
- 16807/17/2018Toner specks
- 16907/17/2018White lines across the page
- 17007/13/2018Ghost
- 17107/13/2018Hollow print
- 17205/23/2018What is Brother iPrint&Scan?
- 17305/14/2018Configure the SNTP Protocol Using Web Based Management
- 17401/25/2018I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address. Since our provider requires an authentication for the SMTP server, I am not able to use this function anymore.
- 17501/04/2018Set up a Scan to SharePoint® Profile
- 17601/04/2018Set the Date and Time Using Web Based Management
- 17701/04/2018Configure LDAP Authentication Using Web Based Management
- 17801/04/2018Change LDAP Configuration Using Web Based Management
- 17912/27/2017Use the Store Print Log to Network's Error Detection Setting
- 18012/27/2017Configure the Store Print Log to Network Settings Using Web Based Management
- 18112/26/2017Manage Your Network Machine Securely Using Web Based Management
- 18212/25/2017Export the Self-signed Certificate
- 18312/22/2017Import the Self-signed Certificate
- 18412/18/2017Create a Self-signed Certificate
- 18512/18/2017Export a CA Certificate
- 18612/18/2017Import a CA Certificate
- 18712/18/2017Set up a Scan to Network Profile
- 18812/15/2017Set up a Scan to FTP Profile
- 18912/14/2017Configure Active Directory® Authentication Using Web Based Management
- 19011/30/2017Replace Drum
- 19110/27/2017The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 19209/08/2017Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 19307/04/2017What types of card can I use for card authentication in Secure Function Lock?
- 19407/03/2017Copy on Both Sides of the Paper (2-sided Copy)
- 19506/13/2017Combine multiple scanned documents into a single file with PaperPort™
- 19604/21/2017Reset the Drum Counter
- 19704/19/2017Check the firmware version.
- 19804/07/2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 19902/24/2017I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 20002/03/2017Some error messages(i.e. ".NET Framework Initialization Error") appear on my PC(Windows XP), when I install the driver.