FAQs & Troubleshooting
Latest |
244 Results
- 15106/11/2021Clean the Print Head from Your Brother Machine
- 15206/11/2021Clean the Paper Feed Rollers
- 15306/11/2021Print a Fax Stored in the Machine's Memory
- 15406/11/2021Reset Your Machine
- 15506/11/2021Paper is Jammed in the Back of the Machine (Jam Rear / Jam Tray2)
- 15606/11/2021Clean the Scanner
- 15706/11/2021Set Your Station ID
- 15806/11/2021Reset the Network Settings to Factory Default
- 15906/11/2021Print the Network Configuration Report
- 16005/14/2021No Paper / No Paper Fed
- 16105/14/2021I am experiencing issues sending a fax.
- 16205/14/2021Set up your Brother machine on a wireless network (Windows/macOS)
- 16305/14/2021(Video) Load Envelopes
- 16405/14/2021(Video) Loading paper in the manual feed slot.
- 16505/14/2021Printer Jam or Paper Jam
- 16604/28/2021I am having an issue receiving faxes.
- 16704/23/2021No Ink Cartridge
- 16804/09/2021What is the recommended paper?
- 16904/06/2021When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.
- 17003/31/2021Enable the Brother machine's network interface.
- 17103/30/2021Tray 1 not detected / Paper Tray #1 not detected
- 17203/22/2021Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 17303/22/2021What is Brother Web Connect (Web icon)?
- 17403/22/2021Low Temperature
- 17503/19/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 17602/16/2021I cannot print full-page photos or images using Email Print.
- 17701/26/2021Can I send a print job to multiple machine email addresses using Email Print?
- 17807/27/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 17907/16/2020Cannot print after a Windows 10 update (June 2020)
- 18007/06/2020Change the brscan5 scan settings using XSane (Linux)
- 18107/06/2020Scan using XSane or GIMP (Linux)
- 18207/06/2020Important points for specifying the scan area (Linux)
- 18307/06/2020What driver package format is supported by my Linux distribution?
- 18406/29/2020Sleep
- 18506/02/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 18606/02/2020Open the Status Monitor (Windows)
- 18706/02/2020After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer. (Windows)
- 18805/28/2020Cannot Scan XX or Unable to Scan XX
- 18905/28/2020Cannot Print XX or Print Unable XX
- 19005/28/2020Paper Size Mismatch
- 19105/27/2020The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 19205/13/2020Firewall port requirements of the Scan Key Tool (Linux)
- 19304/06/2020I installed scan-key-tool, but it does not work. (Linux)
- 19404/06/2020Delete a network scanner entry. (Linux)
- 19503/19/2020Check the remaining ink or toner level (Linux)
- 19601/06/2020When I print images, the quality is not good (Linux)
- 19712/25/2019Protect your Brother machine against unauthorised access over the network
- 19812/03/2019The downloaded driver's name is different from my machine's name. (Linux)
- 19912/03/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 20011/27/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)