FAQs & Troubleshooting
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225 Results
- 151I'm using Windows XP. I can't tell my application to feed paper from the lower tray.
- 152Uninstall the drivers. (Mac OS X 10.5)
- 153I am experiencing problems sending a fax, what can I do?
- 154Where can I find the serial number for my unit?
- 155How do I program the date and time?
- 156I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 157When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 158I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 159How can I configure Windows® XP to send and receive faxes?
- 160I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 161Important points for specifying the scan area (Linux)
- 162Uninstall Scan-key-tool. (Linux)
- 163Configure scan settings without administrator privileges (Linux)
- 164Send a fax using PC-FAX with LPD/LPRng (Linux)
- 165When printing with monochrome laser printer, the print position shifts. (Linux)
- 166I want to print using CUPS while keeping SELinux enabled. (Linux)
- 167Uninstall printer drivers (Linux)
- 168Windows 10 Support Information
- 169Open the Control Panel (For Windows)
- 170I can print but cannot scan via network. (For Windows)
- 171I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 172I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 173How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 174Scan a document from the Windows Vista Photo Gallery
- 175How do I configure fax forward to e-mail?
- 176I'm using Windows® XP Professional x64 Edition. I'm unable to scan using the Brother TWAIN Driver with a parallel connection after changing the user account using the "Switch User" option. What can I do?
- 177Scan an image and insert it in a Windows XP application
- 178When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
- 179When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 180I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?
- 181How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 182Why does the LCD of my machine display "CHANGE DRUM SOON"?
- 183When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 184When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 185I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 186What does "MACHINE ERROR XX" mean?
- 187Replace the drum unit.
- 188I'm using the Simple Network Configuration capabilities of Apple Mac OS X. I can print from a Macintosh, but not from a Windows PC.
- 189I'm using Windows®. I am trying to receive faxes into my PC with the MFC connected to a phone line using distinctive ring. The PC-FAX Receive software is answering all incoming calls, regular ring and distinctive ring. What do I do?
- 190Can I buy any MICR toner?
- 191I cannot install the driver when using the Driver Install Tool. (Linux)
- 192When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 193When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 194Delete a network scanner entry. (Linux)
- 195All print jobs are aborted and nothing is printed. (Linux)
- 196I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 197Install the built-in drivers (For Windows 8 and Windows 10)
- 198The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 199I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 200I cannot print from my computer via network. (For Macintosh)