FAQs & Troubleshooting
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242 Results
- 101When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 102I cannot find some options in the Print dialog box (macOS 11 or later)
- 103The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 104Large characters are printed incorrectly. (Linux)
- 105(Video) Update the Driver or Firmware for your Brother machine
- 106Connect the telephone line and power cord
- 107Delete print jobs from the print queue.
- 108I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 109Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 110Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 111Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 112Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 113The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 114Scan a document and e-mail it as an attachment. (For Windows)
- 115Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 116Select Receive mode.
- 117TONER ENDED
- 118When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 119Scan and save a document in PDF format for Windows (Scan to File)
- 120I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 121Drum !
- 122Out of Memory
- 123I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 124White lines, bands or ribbing across the page
- 125Confirm that a FAX I sent was received correctly.
- 126Replace Drum
- 127What is the BRAdmin Professional software used for?
- 128Black lines down the page
- 129I cannot install the driver when using the Driver Install Tool. (Linux)
- 130My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 131The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 132Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 133Set up an answering machine (TAD) to work on the same line as the Brother machine.
- 134Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 135I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 136The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 137Where can I download Brother iPrint&Scan application for Mac?
- 138The driver installation finished successfully but I cannot print. (Linux)
- 139I installed scan-key-tool, but it does not work. (Linux)
- 140Important points for specifying the scan area (Linux)
- 141I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 142I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 143How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 144I cannot save a file downloaded from the Brother support website (For Windows)
- 145Use the Network Connection Repair Tool (Windows)
- 146Download a file from the "Downloads" section and save it to Windows 8 computer.
- 147Open the Control Panel (For Windows)
- 148Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 149Open the "Scanners and Cameras" and Properties.
- 150What is AirPrint?