FAQs & Troubleshooting
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151 Results
- 101Why does my computer become unresponsive when using the USB interface to connect the Brother machine?
- 102I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
- 103Why does the message "Media Error" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 104The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 105When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 106How can I clear the "INK EMPTY" message?
- 107Can I print a report that will show a listing of faxes I sent and received?
- 108I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?
- 109How do I know which receive mode to select?
- 110How do I store received faxes in memory?
- 111The white horizontal stripes appears on the printed image from the PaperPort® software What can I do?
- 112The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
- 113What is Distinctive Ring and how do I program it?
- 114Where can I find the serial number for my unit?
- 115How do I clear the message "MFC is Busy" or "Connect Failure"?
- 116How do I clean the Scanner to improve the copy or fax quality?
- 117How can I re-install the drivers?
- 118Is there any way to reduce Ink consumption?
- 119How can I clear the "CHECK CARTRIDGE" error message?
- 120When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 121How do I replace the Ink Cartridge?
- 122What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 123Why are my sent faxes always received with a black vertical line down the page?
- 124When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 125How can I clear the "PLS OPEN COVER" message from my Fax/DCP/MFC's display?
- 126"NEAR INK EMPTY (COLOR)" is appearing on the LCD. What does it mean and how do I clear it from the LCD?
- 127What does "MACHINE ERROR XX" mean?
- 128What does "COMM.ERROR" on the LCD display mean?
- 129I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC. Why?
- 130I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 131When trying to print from Mac OS® X the print queue is stopped.
- 132I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 133When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 134What is Multi-Function Link Pro Suite?
- 135I cannot receive a color fax. Why?
- 136Where is the full User's Guide? I can't find enough information in the paper manual.
- 137How can I configure Windows® XP to send faxes?
- 138I continue to receive the Error Message "Runtime Error 2147417848 (80010108) Automation Error Brother MFL Pro Control Center" when I start Windows® XP. How can I remove it?
- 139I'm using Windows. I tried to install the MFL-Pro Suite Software (MFC Software Suite) from the CD-ROM, but the installation failed and now I can not remove the portions that did install. What can I do?
- 140I have uninstalled the MFL-Pro software and now I can not uninstall the PaperPort® 8.0SE software. What can I do?
- 141I'm using Windows®. Print speed is too slow. What can I do?
- 142I'm using Windows® 2000. I can't uninstall "PaperPort" from "START" menu or can't choose "Remove" from "Add/Remove Programs" either.
- 143Vertical streaks appear in my copies.
- 144What format are the attachments when a document is scanned to an e-mail address and is a special viewer needed?
- 145I'm using Macintosh. What is the PreScan option used for?
- 146Why can't I print when an ink cartridge is empty?
- 147Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing).
- 148Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 149When installing a media (memory) card into the media slot, the message "Card is full" appears even though the card is not full. What should I do?
- 150While writing data to the memory card in the media slot, the status dialog box has not been updated. It appears to have frozen. What's happening?