FAQs & Troubleshooting
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249 Results
- 101"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 102Print command (LPR) (Linux)
- 103I cannot scan when using SELinux (Security-Enhanced Linux)
- 104I installed scan-key-tool, but it does not work. (Linux)
- 105When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 106Uninstall the scanner driver. (Linux)
- 107I am unable to print from a client PC to a printer on a print server. (Linux)
- 108Firewall port requirements of the Scan Key Tool (Linux)
- 109Do I need a telephone line to send and receive faxes with my Brother machine?
- 110I can receive a fax, but cannot receive a telephone call.
- 111How do I cancel a Broadcast fax in progress?
- 112Verify if the Brother machine has a dial tone
- 113When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colors do not match the colors in the original photo. What should I do?
- 114The print speed is very slow when I use XML Paper Specification Printer Driver.
- 115When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 116Scan a document into ScanSoft™ PaperPort™ 11SE
- 117I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 118Scan a document from a Windows Vista application
- 119I am having a problem receiving faxes.
- 120Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 121I am experiencing problems sending a fax.
- 122What is MFL-Pro Suite Software?
- 123How do I load envelopes into my machine?
- 124Images of the thumbnail page from the media (memory) card won't print.
- 125I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 126I cannot install the driver when using the Driver Install Tool. (Linux)
- 127Configure the Scan to Email Feature (Linux)
- 128Configure and use the Scan Key Tool (Linux)
- 129Cannot print after a Windows 10 update (June 2020)
- 130The downloaded driver's name is different from my machine's name. (Linux)
- 131I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 132When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 133When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 134I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 135I want to print using CUPS while keeping SELinux enabled. (Linux)
- 136Uninstall printer drivers (Linux)
- 137Install PaperPort™ 12SE / 14SE onto Windows 10.
- 138Install BookScan & Whiteboard Suite onto Windows 10.
- 139Install FaceFilter Studio onto Windows 10.
- 140Open the Status Monitor
- 141Delete print jobs from the print queue.
- 142Open the Control Panel (For Windows)
- 143The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 144I still receive the error message "Paper Jam" after I removed the jammed paper.
- 145How to identify your Operating System (OS).
- 146A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 147Stop my Brother machine from automatically redialing a number.
- 148The edge of glossy paper is smudged.
- 149The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 150I cannot scan via USB. (Mac OS X)