FAQs & Troubleshooting
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195 Results
- 101How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 102Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?
- 103The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 104How can I use the Sequential Numbering function? (P-touch Editor 5.0 for Mac)
- 105Suddenly my print server stopped printing.
- 106I cannot print from the client computer to the printer on the print server. (Linux®)
- 107Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 108I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
- 109The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 110How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 111Labels are jammed in the cutter or are not ejected correctly after printing.
- 112The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 113How do I print the inserted image maintaining its original size?
- 114How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 115How to use the Numbering function (P-touch Editor 5.x for Windows)
- 116How to make labels using "Small Address Labels" (P-touch Editor 5.0 for Mac)
- 117How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.0 for Mac)
- 118How do I use a template? (P-touch Editor 5.0 for Mac)
- 119How do I find the IP address set to the print server? (PS-9000)
- 120Can multiple P-touch printers be connected to PS-9000?
- 121How to install the printer driver only
- 122How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 123How do I replace the cutter blade?
- 124The label does not feed correctly or the print is skewed to the left or right.
- 125A data transmission error appears on the computer when trying to print a label.
- 126The power button does not light up or flash.
- 127I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux®)
- 128When printing with Ubuntu 12.04, the print position shifts. (Linux®)
- 129I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux®)
- 130I am using AppArmor and I cannot print. (for Ubuntu and openSUSE) (Linux®)
- 131Are there any drivers available for FreeBSD? (Linux®)
- 132I cannot print from RedHat or CentOS. (Linux®)
- 133I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)
- 134The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 135Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 136What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 137I connected multiple printers of the same model to one computer but can only print from one of them.
- 138How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 139How do I print vertical text? (P-touch Editor 5.x for Windows)
- 140How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 141My format is reset to default once my label has been printed when running the Excel Add-In. (P-touch Editor 5.x for Windows)
- 142How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 143How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 144The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 145The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 146How can I use the Sequential Numbering function? (P-touch Editor 5.1 for Mac)
- 147I selected the "Return Address Label", but nothing is displayed on the label. Why? (P-touch Address Book)
- 148The message "The cassette is incorrect." is displayed.
- 149I cannot communicate with the product during installation. (Communication error message is displayed.)
- 150How do I find the MAC address (Ethernet address) of the PS9000?