FAQs & Troubleshooting
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206 Results
- 101Drum End Soon
- 102Clean the inside of the machine
- 103Curled or wavy
- 104Can I use non-Brother or third party supplies with the Brother machine?
- 105When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 106When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 107Change the sleep time setting
- 108Reset the network settings to the factory default
- 109What is the BRAdmin Professional software used for?
- 110Completely blank or some colors are missing.
- 111My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 112Print command (LPR) (Linux)
- 113I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 114I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 115Possible solutions for print quality issues
- 116Check the firmware version.
- 117"Offline" appears on the Status Monitor.
- 118I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 119I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 120A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 121When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 122Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 123I just setup my Brother machine and my printed pages are light or faded on one side.
- 124The print speed is very slow when I use XML Paper Specification Printer Driver.
- 125Color misregistration
- 126Poor fixing
- 127I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.
- 128When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 129Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 130Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 131The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 132Colored lines across the page
- 133Can I buy any MICR toner?
- 134Uninstall the Brother Software and Drivers (Windows)
- 135Where do I find manuals for my Brother machine?
- 136All one color
- 137I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 138I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 139I cannot install the driver when using the Driver Install Tool. (Linux)
- 140I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 141My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 142Cannot print after a Windows 10 update (June 2020)
- 143The driver installation finished successfully but I cannot print. (Linux)
- 144Print command (cupswrapper) (Linux)
- 145I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 146I am unable to print from a client PC to a printer on a print server. (Linux)
- 147To install the printer driver easily using a tool. (Linux)
- 148I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 149Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 150Prepare for SSL communication in the Brother Print Server. (Method of using Windows Server 2003 / 2008)