FAQs & Troubleshooting
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- 101White lines appears down the page.
- 102White lines appear across the page.
- 103I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 104Printouts are faint.
- 105I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 106How do I factory reset the print server?
- 107Can I buy any MICR toner?
- 108How do I print a network configuration page?
- 109Where do I find the complete User's Guide?
- 110White spots appear in areas of dense black printing.
- 111What driver package format is supported by my Linux distribution?
- 112The downloaded driver's name is different from my machine's name. (Linux)
- 113I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 114I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 115I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 116Pre-Required Procedures (Linux)
- 117The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 118I cannot print from my computer via USB.
- 119I cannot print from my computer via network. (For Macintosh)
- 120I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 121Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 122Functions supported in the Windows 7 built-in drivers
- 123Windows 7 Support Information
- 124How to use the Network Printer Driver Wizard Software
- 125FACE UP OPEN
- 126NO TRAY1
- 127BUFFER ERROR
- 128I printed documents using the "Booklet printing" option. However, the margins and layout of the document does not look as it should. What can I do?
- 129JAM DUPLEX
- 130DOWNLOAD FULL
- 131What kind of barcodes can I print?
- 132I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 133JAM REAR
- 134The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 135What is a peer-to-peer network and do Brother printers work in that kind of environment?
- 136What is a "Generic PCL Driver"?
- 137Printouts have toner specks.
- 138JAM INSIDE
- 139JAM TRAY 2
- 140I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 141The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 142Can I use non-Brother or third party supplies with the Brother machine?
- 143Can I print using the IPP protocol on Windows XP?
- 144When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 145How do I change the print server password?
- 146Uninstall the printer drivers (For Windows)
- 147How do I install additional memory? (DIMM)
- 148Print on envelopes.
- 149Vertical black lines appear on the printout.
- 150Paper size settings are unavailable when I print from OpenOffice (Linux)