FAQs & Troubleshooting
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152 Results
- 101Uninstall the drivers. (Mac OS X 10.5)
- 102Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 103How can I re-install the drivers?
- 104How do I clear the "Awaiting Redial" error?
- 105What does "MACHINE ERROR XX" mean?
- 106I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 107Where is the full User's Guide? I can't find enough information in the paper manual.
- 108Vertical streaks appear in my copies.
- 109Cannot print after a Windows 10 update (June 2020)
- 110I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 111I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 112I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 113When printing with monochrome laser printer, the print position shifts. (Linux)
- 114Delete print jobs from the print queue.
- 115Do I need a telephone line to send and receive faxes with my Brother machine?
- 116Send a fax
- 117I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 118I can receive a fax, but cannot receive a telephone call.
- 119Make copies using my Brother machine.
- 120Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 121How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 122When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 123I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 124The keys on the control panel do not respond.
- 125How do I know which receive mode to select?
- 126I am experiencing problems receiving faxes. What can I do?
- 127I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 128How do I clear the message "MFC is Busy" or "Connect Failure"?
- 129How do I clean the Scanner to improve the copy or fax quality?
- 130I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 131When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 132How can I clear the "PLS OPEN COVER" error message on LCD?
- 133When trying to print from Mac OS® X the print queue is stopped.
- 134How can I improve the copy quality?
- 135When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 136Scan a fax into my Brother machine while it is sending a fax from memory, receiving a fax, or printing a document from my computer.
- 137The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 138Windows 7 Support Information
- 139I'm using Windows® XP and my Brother machine is not printing corretly through the parallel interface. What can I do?
- 140I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 141I am using Windows XP. I downloaded the WHQL certified driver for Parallel from the Web. How do I install it?
- 142Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 143Why does the display read "Cover Open"?
- 144When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 145Why are my sent faxes always received with a black vertical line down the page?
- 146What does "COMM.ERROR" on the LCD display mean?
- 147I'm using Windows 2000/ XP. I get a mirrored print effect from some applications. What can I do?
- 148I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 149Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 150Where can I find the serial number for my unit?