FAQs & Troubleshooting
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318 Results
- 10103/19/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 10203/02/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 10302/03/2021Use Universal Print (Windows)
- 10401/08/2021How do I print since Google Cloud Print is discontinued?
- 10512/29/2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 10612/24/2020Printing/ Scanning with the Cloud
- 10712/24/2020Printing/ Scanning with a mobile device
- 10812/24/2020Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 10909/14/2020What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 11007/27/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 11107/16/2020Cannot print after a Windows 10 update (June 2020)
- 11207/16/2020Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.
- 11307/06/2020Scan using XSane or GIMP (Linux)
- 11407/06/2020Important points for specifying the scan area (Linux)
- 11507/06/2020What driver package format is supported by my Linux distribution?
- 11606/02/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 11706/02/2020Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 11805/13/2020Firewall port requirements of the Scan Key Tool (Linux)
- 11905/11/2020Enable the Brother machine's network interface.
- 12004/07/2020Send Scanned Data to a Network Folder on a CIFS Server
- 12104/06/2020I installed scan-key-tool, but it does not work. (Linux)
- 12204/06/2020Delete a network scanner entry. (Linux)
- 12303/19/2020Check the remaining ink or toner level (Linux)
- 12412/26/2019Restrict computers that can access the Brother machine.
- 12512/26/2019Restrict changing machine settings for users.
- 12612/25/2019Protect your Brother machine against unauthorised access over the network
- 12712/06/2019When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 12812/06/2019Where can I download Brother iPrint&Scan application for Mac?
- 12912/03/2019The downloaded driver's name is different from my machine's name. (Linux)
- 13012/03/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 13111/27/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 13210/30/2019Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 13310/30/2019Scan from the Brother iPrint&Scan application using Windows Phone.
- 13410/30/2019Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 13510/29/2019Large characters are printed incorrectly. (Linux)
- 13610/29/2019The driver installation finished successfully but I cannot print. (Linux)
- 13710/23/2019To install the printer driver easily using a tool. (Linux)
- 13810/10/2019Install PaperPort™ 12SE / 14SE (Windows)
- 13909/27/2019Install BRAdmin Professional 3
- 14007/25/2019Black lines down the page
- 14106/27/2019Smudges on printed pages (Poor fixing)
- 14206/12/2019Uninstall printer drivers (Linux)
- 14305/16/2019Important points you need to confirm before configuring your Brother machine for a wireless network.
- 14401/29/2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 14501/29/2019Command List of brscan. (Linux)
- 14601/29/2019Uninstall the scanner driver. (Linux)
- 14701/29/2019Uninstall Scan-key-tool. (Linux)
- 14801/24/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 14901/24/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 15001/24/2019I am unable to print from a client PC to a printer on a print server. (Linux)