FAQs & Troubleshooting
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Latest |
169 Results
- 10112/09/2021How to use P-touch Library
- 10212/09/2021Using the Printer Setting Tool (for Windows)
- 10312/09/2021The paper settings specified from the server computer are not reflected on the client computer.
- 10412/09/2021How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 10512/09/2021How do I transfer label templates with P-touch Transfer Express?
- 10611/19/2021The printer does not print or a printing error occurs.
- 10710/08/2021Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 10808/19/2021I cannot connect Wired LAN or WLAN when using the Active Docking Station.
- 10908/18/2021How do I connect the printer to a mobile device using NFC? (for Android™ devices)
- 11008/18/2021How to use the Roll Holder Stop
- 11108/03/2021When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 11208/03/2021A security warning appears when accessing Web Based Management via HTTPS.
- 11307/16/2021How to use the Paper Size Setup (for Windows)
- 11407/16/2021This printer is not detected when establishing a Bluetooth® connection.
- 11507/16/2021How do I switch to and use the mass storage mode?
- 11611/17/2020Printed paper contains streaks or paper is not fed correctly.
- 11710/15/2020The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 11809/09/2020What is P-touch Update Software?
- 11909/04/2020How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 12007/14/2020How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 12107/09/2020How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 12207/03/2020Printed barcodes cannot be read.
- 12305/19/2020How do I print vertical text? (P-touch Editor 5.x for Windows)
- 12405/19/2020How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 12505/19/2020How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 12605/18/2020My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 12705/13/2020I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 12805/13/2020How do I create a Name Badge Label using a template? (P-touch Editor 5.x for Windows)
- 12912/09/2019I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux®)
- 13012/09/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux®)
- 13112/09/2019When printing with Ubuntu 12.04, the print position shifts. (Linux®)
- 13212/09/2019I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 13312/09/2019I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 13412/09/2019The printing position shifts vertically or horizontally. (Linux®)
- 13512/09/2019I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux®)
- 13612/09/2019I cannot print from the client computer to the printer on the print server. (Linux®)
- 13712/09/2019I am using AppArmor and I cannot print. (for Ubuntu and openSUSE) (Linux®)
- 13812/09/2019I cannot save the edited text file. (Linux®)
- 13912/09/2019I do not know how to become a superuser in Ubuntu. (Linux®)
- 14012/09/2019Are there any drivers available for FreeBSD? (Linux®)
- 14112/09/2019I cannot install the Linux drivers on multiple Brother printers. (Linux®)
- 14212/09/2019The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 14312/09/2019Some of the print options in OpenOffice do not work. (Linux®)
- 14412/09/2019Creating a label with OpenOffice (Linux®)
- 14512/09/2019Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 14612/09/2019Can I set a different media width when using an OpenOffice template? (Linux®)
- 14712/09/2019I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 14811/21/2019I cannot install the printer driver because the installation stops after connecting the printer to my computer.
- 14910/17/2019I can no longer print from my computer via Bluetooth® even though I was able to print previously.
- 15010/16/2019Uninstalling the printer drivers (Linux®)