FAQs & Troubleshooting
Latest |
244 Results
- 10109/26/2022When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 10209/26/2022Print using only the black ink cartridge when the Color cartridges have run out.
- 10309/06/2022Configure and use PC-FAX (CUPS) (Linux)
- 10408/30/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 10508/22/2022Configure the Scan to Email Feature (Linux)
- 10608/09/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 10707/28/2022Update the Driver or Firmware for your Brother machine
- 10807/26/2022Configure and use the Scan Key Tool (Linux)
- 10906/23/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 11004/20/2022Uninstall the Brother Software and Drivers (Windows)
- 11104/14/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 11204/11/2022Wireless setup is requesting a WPS PIN to complete the setup
- 11304/11/2022My Brother machine could not be found over the network when I installed drivers on my computer.
- 11404/07/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 11504/01/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 11603/24/2022I cannot find some option in the Printing preferences. (For Windows)
- 11703/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 11803/17/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 11912/15/2021I cannot connect my machine to a Windows 11 computer via USB.
- 12012/14/2021Telephone Line Interference/VoIP.
- 12111/29/2021A security warning appears when accessing Web Based Management via HTTPS.
- 12211/29/2021When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 12311/29/2021Cover is Open
- 12411/10/2021Open the Control Panel (For Windows)
- 12510/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 12610/07/2021Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 12709/17/2021Export an address book and import it to another machine
- 12807/29/2021I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 12907/12/2021I get a TS error when trying to print on a wireless network.
- 13007/05/2021(Video) Set up your Brother machine
- 13106/11/2021Scan and Upload Documents Using Brother Web Connect
- 13206/11/2021Other Problems
- 13306/11/2021Paper is Jammed Inside and in the Front of the Machine (Jam Inside/Front)
- 13406/11/2021Enter Text on Your Brother Machine
- 13506/11/2021Check the Print Alignment from Your Brother Machine
- 13606/11/2021Check the Print Quality
- 13706/11/2021Clean the Base Pad
- 13806/11/2021Paper is Jammed in the Front of the Machine (Jam Front)
- 13906/11/2021Load Documents on the Scanner Glass
- 14006/11/2021Load Documents in the Automatic Document Feeder (ADF)
- 14106/11/2021Remove Paper Scraps Jammed in the ADF
- 14206/11/2021Document is Jammed inside the ADF Unit
- 14306/11/2021Document is Jammed in the Top of the ADF Unit
- 14406/11/2021Scan to an Editable Text File Using OCR
- 14506/11/2021Set the Machine to Power Off Automatically
- 14606/11/2021Copy an ID Card
- 14706/11/2021Reduce Printing Noise
- 14806/11/2021Print the WLAN Report
- 14906/11/2021Clean the Paper Pick-up Rollers for Paper Tray #1
- 15006/11/2021Set the Date and Time