FAQs & Troubleshooting
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351 Results
- 101Prevent unauthorized access to my Brother machine.
- 102I can print but cannot scan via network. (For Mac)
- 103How do I clear the message "Cannot Detect" from the display?
- 104Create or view a XML Paper Specification document
- 105The keys on the control panel do not respond.
- 106How do I clean the Scanner to improve the copy or fax quality?
- 107When scanning a document to be copied or faxed, the LCD shows "Out of Memory." What should I do?
- 108Adjust the Sleep Mode setting.
- 109Print the Network Configuration List
- 110Add your Brother machine with AirPrint (macOS)
- 111I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 112Scan using XSane or GIMP (Linux)
- 113Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 114When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 115I cannot save a file downloaded from the Brother support website (For Windows)
- 116Download a file from the "Downloads" section and save it to Windows 8 computer.
- 117Open the Control Panel (For Windows)
- 118The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 119Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 120Print a web page from iPrint&Scan when using an Android™ mobile device.
- 121Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 122Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
- 123Scan a document and e-mail it as an attachment. (For Windows) (video instructions available)
- 124Unable to Print 5X
- 125Ink Absorber Full
- 126Locate files scanned with ControlCenter2 (For Macintosh)
- 127Discover the MAC address of the Brother network card
- 128I cannot view documents on the bundled CD-ROM or the Brother web site from my Macintosh 10.4 system.
- 129Scan multiple pages into one file instead of each scan being saved as a separate file.
- 130When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 131I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 132I am using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes. What can I do?
- 133I am using Voice Over Internet Protocol (VoIP) and am having problems sending faxes.
- 134What is Wi-Fi Protected Setup (PBC*)or AOSS™?
- 135Can third party ink be used to refill the ink cartridges?
- 136How do I store Speed Dial numbers on my Brother machine for easy dialing?
- 137When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 138I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 139Set up an answering machine (TAD) to work on the same line as the Brother machine.
- 140Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 141Forward a fax to another fax machine when my machine has a mechanical problem.
- 142What is Distinctive Ring and how do I program it?
- 143Is there any way to reduce Ink consumption?
- 144I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 145What do the messages "NG" or "Poor Line Condition" on the Transmission Verifieation Report mean?
- 146Why are the faxes I send always received with a black vertical line down the page?
- 147I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 148I'm using Macintosh. What is the PreScan option used for?
- 149I cannot install Brother drivers on Debian 10 or later (Linux)
- 150When I print images, the quality is not good (Linux)