FAQs & Troubleshooting
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339 Results
- 101I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 102I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 103Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 104I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 105The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)
- 106When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 107I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 108Images of the thumbnail page from the media (memory) card won't print.
- 109I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 110When I print images, the quality is not good (Linux)
- 111My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 112The downloaded driver's name is different from my machine's name. (Linux)
- 113Uninstall the scanner driver. (Linux)
- 114How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 115All print jobs are aborted and nothing is printed. (Linux)
- 116Pre-Required Procedures (Linux)
- 117Open the Control Panel (For Windows)
- 118Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 119Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 120Verify if the Brother machine has a dial tone
- 121How does my telephone company's Caller ID feature work with my Brother machine?
- 122The ink cartridges run out very quickly. Is there any reason for that?
- 123I cannot print over a network using the XML Paper Specification Printer Driver.
- 124Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 125Change the user interface of ControlCenter3
- 126I'm using Mac OS X 10.4/10.5. How do I use the Brother Status Monitor Widget?
- 127In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 128How do I clear the message "Unable to..." or "... Unable" ?
- 129Why does the message "Media Error" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 130When I print, the pages are smudged with ink. What should I do?
- 131Print the received faxes that are stored in memory.
- 132I am having a problem receiving faxes.
- 133I am experiencing problems sending a fax.
- 134Can I adjust the Sleep Mode setting?
- 135What is MFL-Pro Suite Software?
- 136I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 137I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 138Configure and use PC-FAX (CUPS) (Linux)
- 139Configure and use the Scan Key Tool (Linux)
- 140Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 141I cannot send a fax using PC-FAX (Windows 10)
- 142When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 143I installed scan-key-tool, but it does not work. (Linux)
- 144When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 145Command List of brscan. (Linux)
- 146Uninstall Scan-key-tool. (Linux)
- 147Print command (cupswrapper) (Linux)
- 148I want to print using CUPS while keeping SELinux enabled. (Linux)
- 149Firewall port requirements of the Scan Key Tool (Linux)
- 150I cannot print using my Brother machine on a wired network. (Windows/macOS)