FAQs & Troubleshooting
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140 Results
- 10112/09/2019I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux®)
- 10212/09/2019I cannot print from the client computer to the printer on the print server. (Linux®)
- 10312/09/2019I am using AppArmor and I cannot print. (for Ubuntu and openSUSE) (Linux®)
- 10412/09/2019I cannot save the edited text file. (Linux®)
- 10512/09/2019I do not know how to become a superuser in Ubuntu. (Linux®)
- 10612/09/2019Are there any drivers available for FreeBSD? (Linux®)
- 10712/09/2019I cannot install the Linux drivers on multiple Brother printers. (Linux®)
- 10812/09/2019Creating a label with OpenOffice (Linux®)
- 10911/25/2019When I print many continuous labels, part of the label data is printed twice.
- 11010/16/2019Uninstalling the printer drivers (Linux®)
- 11110/16/2019Adding a custom media size for continuous tape (Linux®)
- 11210/16/2019Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 11310/16/2019The driver installation finished successfully but I cannot print. (Linux®)
- 11410/16/2019All print jobs have been cancelled and nothing can be printed. (Linux®)
- 11510/16/2019I cannot install or print with a distribution running SELinux (such as Fedora). (Linux®)
- 11610/16/2019I cannot print from RedHat or CentOS. (Linux®)
- 11710/16/2019PostScript data cannot be printed or is printed in the text format. (Linux®)
- 11810/16/2019Large characters are printed incorrectly. (Linux®)
- 11910/16/2019I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 12010/16/2019Installing the LPR driver and CUPS wrapper driver (Linux®)
- 12110/16/2019Disable or reconfigure SELinux. (Linux®)
- 12210/16/2019Creating a label with GIMP (Linux®)
- 12310/15/2019The error message "Failed to send the command. Check that the correct model is connected and that the printer is correctly connected and turned on." appears.
- 12410/15/2019The error message "Failed to acquire the current settings. Check that the correct model is connected and that the unit is correctly connected and turned on." appears when I try to aquire and change the current settings in printer driver.
- 12510/15/2019The error message "Failed to acquire the current settings. The parameters will be set to their default settings." appears.
- 12610/07/2019When I try to print multiple pages via Bluetooth® from a Windows 8 computer, it takes a long time for the printing to start and finish.
- 12710/07/2019How can I connect the printer to my mobile device via Wi-Fi® ?
- 12810/04/2019I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 12905/21/2019The media cannot be fed to the beginning of a label.
- 13003/20/2019I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 13103/12/2019How to share your printer in Windows 7 in a network-shared environment.
- 13203/12/2019When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 13301/18/2019"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 13401/17/2019The driver downloaded from the website cannot be installed.
- 13501/11/2019My printer has suddenly stopped printing.
- 13612/26/2018I cannot print from GIMP on Linux.
- 13705/15/2017I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 13806/30/2016How to install the rechargeable Li-ion battery
- 13901/06/2015Error messages do not appear when using the USB connection of my printer.
- 14008/20/2012How do I create a label using a template? (P-touch Editor 5.0 for Windows)