FAQs & Troubleshooting
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Latest |
205 Results
- 10108/03/2021A security warning appears when accessing Web Based Management via HTTPS.
- 10208/03/2021Small characters or thin lines are printed faintly.
- 10306/25/2021Using the Communication settings (for Windows)
- 10401/13/2021Can I directly operate my printer from a self-developed application software and print a label?
- 10501/08/2021How do I connect the printer to my mobile device via Bluetooth®?
- 10601/08/2021How do I install/change the label roll?
- 10701/06/2021How do I disable broadcasting the printer to AirPrint-compatible devices?
- 10812/23/2020Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac)
- 10911/27/2020How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 11011/13/2020Printing is not possible. (P-touch Editor5.3 for Mac)
- 11110/22/2020How do I switch to and use the mass storage mode?
- 11210/22/2020Wi-Fi® lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.
- 11310/20/2020How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 11410/20/2020How do I connect the printer to my mobile device using the Infrastructure mode or the Wireless Direct mode?
- 11510/15/2020The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 11610/15/2020What is the maximum printable width?
- 11710/13/2020When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 11810/13/2020The power turns off automatically.
- 11910/07/2020Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?
- 12010/01/2020How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)
- 12110/01/2020Using the Printer Setting Tool (for Mac)
- 12209/04/2020How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 12307/14/2020How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 12407/09/2020How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 12505/19/2020How do I print vertical text? (P-touch Editor 5.x for Windows)
- 12605/19/2020How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 12705/19/2020How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 12805/18/2020My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 12905/13/2020How to uninstall software on my Mac computer (P-touch Editor 5.x for Mac)
- 13005/13/2020How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 13105/13/2020I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 13205/13/2020How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 13305/13/2020How do I create a Banner Label using DK-2205 or similar? (P-touch Editor 5.x for Windows)
- 13405/13/2020How do I create a Name Badge Label using a template? (P-touch Editor 5.x for Windows)
- 13504/16/2020How do I use the Numbering function? (P-touch Editor Lite LAN)
- 13603/23/2020How do I connect the printer to my computer via wired LAN (Ethernet)? (for Windows)
- 13703/05/2020I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
- 13801/24/2020What is the default User ID and Password for BRAdmin Light or Professional?
- 13901/24/2020Installing a CA certificate
- 14012/09/2019I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 14112/09/2019I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 14212/09/2019The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 14312/09/2019Print free-length labels with the set length (Linux®)
- 14412/09/2019Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 14512/09/2019Can I set a different media width when using an OpenOffice template? (Linux®)
- 14612/09/2019I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 14711/25/2019My printer will not print from the P-touch Address Book software.
- 14811/25/2019When I print many continuous labels, part of the label data is printed twice.
- 14911/21/2019I cannot install the printer driver because the installation stops after connecting the printer to my computer.
- 15011/20/2019When printing via the USB cable, the printer repeatedly pauses and then continues printing. (for Windows)