FAQs & Troubleshooting
![]() |
Popular |
343 Results
- 101Can an adhesive craft vinyl sheet be cut?
- 102Can tape other than masking tape be used to secure materials to the cutting mat?
- 103How can CanvasWorkspace be installed or updated?
- 104Embroidery data (.phc, .pes or .phx files) read from a USB flash drive is not displayed.
- 105E03004 appears on the computer screen.
- 106E02002 appears on the computer screen.
- 107E01005 appears on the computer screen.
- 108E00003 appears on the computer screen.
- 109Overview of Transferring Data Using the Wireless Network Connection Function
- 110Half Cut (Kiss Cut) Settings
- 111How to Use the Process Overlap Tool [Video]
- 112How do I perform trial cutting? (Test Cut)
- 113Care and Maintenance (Cleaning the Holder)
- 114The mat cannot be recognized.
- 115E96001 appears on the Artspira app screen.
- 116E92001 appears on the Artspira app screen.
- 117After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 118M3124301 appears on the Artspira app screen.
- 119E11011 appears on the computer screen.
- 120What Should I Do If I Cannot Perform the Paper Piercing Well?
- 121Can character patterns using a TrueType font be cut (or drawn)?
- 122Can the cutting machine transfer a pattern with a USB cable?
- 123The material to be cut is not cleanly cut.
- 124"Connection Fail : Err-20" appears on the LCD Display Screen. What does it mean?
- 125How to Edit the Path of a Shape [Video]
- 126Support OS Information for CanvasWorkspace
- 127Spatula and Hook Set [Video]
- 128"Unconnected to the internet server. Check the proxy setting." appears on the LCD Display Screen. What does it mean?
- 129Care and Maintenance (Cleaning the Scanner Glass)
- 130Not all of the material to be cut is cut. Some areas remain uncut.
- 131The mat cannot be inserted.
- 132Data cannot be saved to a USB flash drive
- 133How to link accounts
- 134How to obtain and input PIN of machine
- 135How to connect your machine and transfer data to Artspira
- 136E11010 appears on the computer screen.
- 137Shortcut Keys for CanvasWorkspace (Windows/Mac)
- 138ErrS23 appears on the computer screen.
- 139ErrS07 appears on the computer screen.
- 140ErrS06 appears on the computer screen.
- 141ErrS02 appears on the computer screen.
- 142ErrS01 appears on the computer screen.
- 143Can I purchase many of the same accessory kits and register for one CanvasWorkspace account?
- 144Draw Patterns with Calligraphy Pen
- 145About the Calligraphy Starter Kit
- 146E12003 appears on the computer screen.
- 147The material was not cut successfully using the half-cut (kiss cut) setting.
- 148How to Use the Layer Panel [Video]
- 149The pattern to be scan is not cleanly scanned
- 150Can paper be cut with the thin fabric auto blade (beige)?