FAQs & Troubleshooting
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240 Results
- 101Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 102Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 103Scan a document and save the scanned image to a folder on a local or network hard disk (For Macintosh)
- 104Scan a document and e-mail it as an attachment. (For Windows)
- 105Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 106Low Temperature
- 107High Temperature
- 108I cannot print from my computer via USB.
- 109I am sharing my Brother machine. I can print but cannot scan.
- 110How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 111Cover is Open
- 112I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 113When I print, the pages are smudged with ink.
- 114Out of Memory
- 115Can I adjust the Sleep Mode setting?
- 116What is the BRAdmin Professional software used for?
- 117What is the recommended paper?
- 118Print on both sides of the page? (Manual 2-sided/Duplex Printing)
- 119I'm using Macintosh. What is the PreScan option used for?
- 120I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 121I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 122I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 123I cannot install the driver when using the Driver Install Tool. (Linux)
- 124I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 125The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 126When I print images, the quality is not good (Linux)
- 127Where can I download Brother iPrint&Scan application for Mac?
- 128The downloaded driver's name is different from my machine's name. (Linux)
- 129Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 130When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 131Important points for specifying the scan area (Linux)
- 132I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 133I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 134I get a TS error when trying to print on a wireless network.
- 135Printing result in Windows Photo Viewer is light.
- 136Install the built-in drivers (For Windows 8 and Windows 10)
- 137Print the WLAN report
- 138Scan a document and save the scanned image to a folder on a local or network hard disk using the SCAN button on my Brother machine
- 139Scan a document and save the scanned image to a folder on a local or network hard disk (For Windows)
- 140Scan a document and e-mail it as an attachment using the SCAN button on my Brother machine
- 141Scan a document and e-mail it as an attachment (For Macintosh)
- 142Discover the MAC address of the Brother network card
- 143Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 144Can I print directly onto DVDs or CDs?
- 145I cannot scan via USB. (Mac OS X)
- 146When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colors do not match the colors in the original photo. What should I do?
- 147When I turn the Power ON, I always have to re-enter Date and Time. What can I do?
- 148When I make a copy the image or text is cut off.
- 149I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 150When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.