FAQs & Troubleshooting
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180 Results
- 51How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 52How do I connect the printer and my mobile device via Bluetooth®?
- 53How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 54How to connect to an AC power outlet (Optional)
- 55How do I insert/change the paper or label roll?
- 56Printing is not possible. (USB connection)
- 57I can no longer print from my computer via Bluetooth® even though I was able to print previously.
- 58How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 59(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 60(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 61How to open the Devices and Printers window
- 62How do I disable broadcasting the printer to AirPrint-compatible devices?
- 63How can I connect the printer to my mobile device via Wi-Fi®?
- 64Using the Device Settings (for Windows)
- 65What is the JPEG printing and how can I use it?
- 66How do I switch to and use the mass storage mode?
- 67Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 68How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 69My format is reset to default once my label has been printed when running the Excel Add-In. (P-touch Editor 5.x for Windows)
- 70How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 71How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 72I cannot install the printer driver because the installation stops after connecting the printer to my computer.
- 73I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 74I cannot save a file downloaded from the Brother support website (For Windows)
- 75I cannot connect my machine to the wireless network.
- 76The paper settings specified from the server computer are not reflected on the client computer.
- 77I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 78I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 79Installing the LPR driver and CUPS wrapper driver (Linux®)
- 80I cannot print labels when the Active Docking Station / Charging Cradle is connected.
- 81How to use Remote Update
- 82When printing from an application, the application's "Collate" setting does not work correctly.
- 83Using the Printer Setting Tool (for Windows)
- 84How to delete the registry information and files related to the printer driver
- 85How to identify your Operating System (OS) for Windows or Mac
- 86What is the Label List? (P-touch Editor 5.x for Windows)
- 87How do I initialize and clear the printer to factory default settings?
- 88Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 89The printer does not print or a printing error occurs.
- 90Can I print out the printer information?
- 91I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 92The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 93I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 94How do I uninstall the printer driver?
- 95How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 96What do the indicator lights mean?
- 97How do I clean my machine?
- 98(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 99How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 100The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)