FAQs & Troubleshooting
Latest |
372 Results
- 5111/15/2022Export the Certificate and Private Key
- 5210/25/2022Print Documents Securely Using SSL/TLS
- 5310/24/2022Install a Certificate on Your Brother Machine
- 5410/17/2022Send a fax using PC-FAX with LPD/LPRng (Linux)
- 5510/17/2022Register the IC card for user authentication in Secure Function Lock
- 5609/27/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 5709/26/2022When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 5809/21/2022Restrict the functions available on your Brother machine and the number of prints.
- 5909/12/2022Secure Print (Windows)
- 6009/06/2022Configure and use PC-FAX (CUPS) (Linux)
- 6109/01/2022How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 6208/31/2022Carry out calibration to improve the color density
- 6308/30/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 6408/22/2022Configure the Scan to Email Feature (Linux)
- 6508/09/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 6607/28/2022Update the Driver or Firmware for your Brother machine
- 6707/26/2022Configure and use the Scan Key Tool (Linux)
- 6807/19/2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 6907/13/2022Print the Network Configuration Report
- 7006/30/2022I can print but cannot scan via network. (For Mac)
- 7106/30/2022Check the Node Name of the Brother machine
- 7206/23/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 7306/20/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 7406/20/2022Access Web Based Management
- 7505/09/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 7604/25/2022Where can I find my Brother machine's serial number?
- 7704/20/2022Uninstall the Brother Software and Drivers (Windows)
- 7804/14/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7904/11/2022Wireless setup is requesting a WPS PIN to complete the setup
- 8004/11/2022My Brother machine could not be found over the network when I installed drivers on my computer.
- 8104/07/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 8204/01/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 8304/01/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 8403/24/2022I cannot find some option in the Printing preferences. (For Windows)
- 8503/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 8603/23/2022Vertical colored streaks or bands appear on the page
- 8703/17/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 8803/10/2022Drum !
- 8912/15/2021I cannot connect my machine to a Windows 11 computer via USB.
- 9012/14/2021Print both sides of paper or a booklet automatically
- 9111/15/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 9211/15/2021Set up your Brother machine on a wireless network.
- 9311/10/2021Open the Control Panel (For Windows)
- 9410/14/2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 9510/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 9609/14/2021Scan Using Secure Function Lock 3.0
- 9709/14/2021Use PC-Fax Receive to Transfer Received Faxes to Your Computer (Windows only)
- 9809/14/2021Replace Supplies
- 9909/14/2021Change Machine Settings to Print on Letterhead or Preprinted Paper Using the Paper Tray
- 10009/14/2021Change Machine Settings to Print on Letterhead or Preprinted Paper Using the MP Tray