FAQs & Troubleshooting
Latest |
340 Results
- 5112/19/2022Can I use non-Brother or third party supplies with the Brother machine?
- 5212/19/2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 5312/13/2022How to identify your Operating System (OS).
- 5411/24/2022Log on as a restricted user when the Secure Function Lock feature is turned ON.
- 5511/24/2022Import a Certificate and Private Key
- 5611/15/2022Export the Certificate and Private Key
- 5710/25/2022Print Documents Securely Using SSL/TLS
- 5810/24/2022Install a Certificate on Your Brother Machine
- 5910/20/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 6010/17/2022Send a fax using PC-FAX with LPD/LPRng (Linux)
- 6110/03/2022Send Scanned Data directly to your email address when the network security feature is enabled. (Active Directory® Authentication / LDAP Authentication / Secure Function Lock)
- 6209/27/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 6309/26/2022Configure Email Sending or Receiving Using Web Based Management
- 6409/21/2022Restrict the functions available on your Brother machine and the number of prints.
- 6509/13/2022Secure Print (Windows®)
- 6609/06/2022Configure and use PC-FAX (CUPS) (Linux)
- 6709/06/2022Print on Both Sides of the Paper (Macintosh)
- 6809/01/2022How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 6908/30/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 7008/22/2022Configure the Scan to Email Feature (Linux)
- 7108/16/2022Create or Delete Your Print Profile (Windows®)
- 7208/10/2022Print as a Booklet (Windows®)
- 7308/09/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 7408/03/2022Print as a Poster (Windows®)
- 7507/28/2022Update the Driver or Firmware for your Brother machine
- 7607/26/2022Configure and use the Scan Key Tool (Linux)
- 7707/19/2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 7807/13/2022Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 7906/30/2022Print the Network Configuration Report
- 8006/30/2022Check the Node Name of the Brother machine
- 8106/23/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 8206/20/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 8306/09/2022Access Web Based Management
- 8405/09/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 8505/02/2022Print on Both Sides of the Paper (Windows®)
- 8604/25/2022Where can I find my Brother machine's serial number?
- 8704/20/2022Uninstall the Brother Software and Drivers (Windows)
- 8804/14/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 8904/11/2022Wireless setup is requesting a WPS PIN to complete the setup
- 9004/11/2022My Brother machine could not be found over the network when I installed drivers on my computer.
- 9104/07/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 9204/01/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 9304/01/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 9403/24/2022I cannot find some option in the Printing preferences. (For Windows)
- 9503/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 9603/17/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 9703/10/2022Drum !
- 9812/15/2021I cannot connect my machine to a Windows 11 computer via USB.
- 9911/15/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 10011/15/2021Set up your Brother machine on a wireless network.