FAQs & Troubleshooting
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341 Results
- 51Smudges on printed pages (Poor fixing)
- 52Paper is Jammed in the 2-sided Tray
- 53Paper is Jammed in the Paper Tray
- 54What is the recommended paper?
- 55"Offline" appears on the Status Monitor.
- 56What is the default password for my Brother machine?
- 57(Video) Update the Driver or Firmware for your Brother machine
- 58Manage Your Network Machine Securely Using Web Based Management
- 59Manage Multiple Certificates
- 60Set up a Scan to Network Profile
- 61I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 62Size Error DX or Size Error 2-sided
- 63Toner Low or Prepare New Toner Cartridge
- 64Reset the Network Settings to the Factory Settings
- 65Reduce Toner Consumption
- 66What driver package format is supported by my Linux distribution?
- 67I receive an error message when trying to configure TWAIN Driver scan settings. (Windows XP/Windows Vista/Windows 7)
- 68Print on Both Sides of the Paper (Macintosh)
- 69My Brother machine could not be found over the network when I installed drivers on my computer.
- 70When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 71A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 72Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 73Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 74Paper is Jammed inside the Machine
- 75White lines down the page
- 76Black lines down the page
- 77Forward Incoming Faxes to Another Machine
- 78Turn Off Memory Receive
- 79Configure the Store Print Log to Network Settings Using Web Based Management
- 80Install a Certificate on Your Brother Machine
- 81Step by Step Guide for Creating and Installing a Certificate
- 82Possible solutions for print quality issues
- 83Reduce Printing Noise
- 84How to identify your Operating System (OS).
- 85Change the printer driver settings (Windows/macOS)
- 86Secure Print (Windows®)
- 87I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 88Wrinkles or creases
- 89I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 90I am having a issue receiving faxes.
- 91Cannot print after a Windows 10 update (June 2020)
- 92I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 93Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 94Change Memory Receive Options
- 95Load Plain Paper, Letterhead, Colored Paper, Thin Paper and Recycled Paper in the Paper Tray
- 96Easy Scan to E-mail
- 97Export the Certificate and Private Key
- 98The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 99What is Storage PC Print Data using Active Directory®? (Windows)
- 100I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)