FAQs & Troubleshooting
![]() |
Popular |
145 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51I cannot print on a wireless (Wi-Fi) network (Mac)
- 52How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 53The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 54Protect your Brother machine against unauthorised access over the network
- 55Cannot Scan ##
- 56Why doesn't my Brother machine have a dial tone?
- 57Out of Memory
- 58Drum End Soon
- 59Configure and use PC-FAX (CUPS) (Linux)
- 60Change the brscan5 scan settings using XSane (Linux)
- 61Where can I download Brother iPrint&Scan application for Mac?
- 62Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 63Large characters are printed incorrectly. (Linux)
- 64I am unable to print from a client PC to a printer on a print server. (Linux)
- 65Update the Driver or Firmware for your Brother machine
- 66The printer status is Offline or Paused.
- 67Document Jam
- 68Ghosting images
- 69What is the default password for my Brother machine?
- 70I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 71I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 72The downloaded driver's name is different from my machine's name. (Linux)
- 73The driver installation finished successfully but I cannot print. (Linux)
- 74When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 75I installed scan-key-tool, but it does not work. (Linux)
- 76How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 77To install the printer driver easily using a tool. (Linux)
- 78Control Printer Driver settings (only available for Windows)
- 79I cannot save a file downloaded from the Brother support website (For Windows)
- 80Open the Status Monitor (Windows)
- 81Delete print jobs from the print queue.
- 82What is the difference between the toner cartridge and the drum unit?
- 83Important points you need to confirm before configuring your Brother machine for a wireless network.
- 84Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 85Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 86Verify if the Brother machine has a dial tone.
- 87Drum !
- 88Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 89I cannot connect my machine to a Windows 11 computer via USB.
- 90I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 91A security warning appears when accessing Web Based Management via HTTPS.
- 92The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 93Command List of brscan. (Linux)
- 94Delete a network scanner entry. (Linux)
- 95Important points for specifying the scan area (Linux)
- 96I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 97I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 98Send a fax using PC-FAX with LPD/LPRng (Linux)
- 99Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 100I get a TS error when trying to print on a wireless network.