FAQs & Troubleshooting
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138 Results
- 51I cannot save a file downloaded from the Brother support website (For Windows)
- 52Enable the Brother machine's network interface.
- 53Protect your Brother machine against unauthorised access over the network
- 54Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 55How to identify your Operating System (OS).
- 56Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 57No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
- 58Reset the Network Settings to Factory Default
- 59Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 60Print the Network Configuration Report
- 61The scanning speed is slow when scanning from my machine. (Windows)
- 62Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 63The downloaded driver's name is different from my machine's name. (Linux)
- 64Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 65When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 66I am unable to print from a client PC to a printer on a print server. (Linux)
- 67Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 68Check the Print Alignment from Your Brother Machine
- 69Document is Jammed inside the ADF Unit
- 70Open the Control Panel (For Windows)
- 71Important points you need to confirm before configuring your Brother machine for a wireless network.
- 72I cannot print from my computer via USB.
- 73I cannot scan via network.
- 74Print using only the black ink cartridge when the Color cartridges have run out.
- 75Document Jam
- 76When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 77Where can I find my Brother machine's serial number?
- 78Replace Ink
- 79I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 80I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 81I cannot install the driver when using the Driver Install Tool. (Linux)
- 82When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 83A security warning appears when accessing Web Based Management via HTTPS.
- 84Can I send a print job to multiple machine email addresses using Email Print?
- 85Change the brscan5 scan settings using XSane (Linux)
- 86The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 87The driver installation finished successfully but I cannot print. (Linux)
- 88Delete a network scanner entry. (Linux)
- 89I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 90Firewall port requirements of the Scan Key Tool (Linux)
- 91I cannot print using my Brother machine on a wired network (Windows/macOS)
- 92Update the Driver or Firmware for your Brother machine
- 93Remove Paper Scraps Jammed in the ADF
- 94When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.
- 95Install the built-in drivers (For Windows 8 and Windows 10)
- 96Print the WLAN Report
- 97What is the Network Shared printing?
- 98Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 99Ink Low
- 100Cover is Open