FAQs & Troubleshooting
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335 Results
- 51I'm using Macintosh. What is the PreScan option used for?
- 52Print the Network Configuration List
- 53I cannot install Brother drivers on Debian 10 or later (Linux)
- 54When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 55Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 56When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 57Scan and save a document in PDF format (Scan to File)
- 58I cannot send a fax using PC-FAX (Windows 10)
- 59Load photo paper into my machine.
- 60The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 61Locate files scanned with ControlCenter3 (For Windows)
- 62Make my copied images lighter or darker.
- 63I cannot remove red-eye.
- 64Can I transfer faxes to the PC when my machine has a mechanical problem?
- 65Forward a fax to another fax machine when my machine has a mechanical problem.
- 66I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 67How do I factory reset the network settings?
- 68I can receive a fax, but cannot receive a telephone call.
- 69I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 70Download a file from the "Downloads" section and save it to Windows 8 computer.
- 71The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 72Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 73Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 74How to identify your Operating System (OS).
- 75Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 76Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
- 77Discover the MAC address of the Brother network card
- 78Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 79How do I know which side up my photo paper should be in the tray?
- 80Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 81Cover is Open
- 82Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 83I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 84Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 85Why doesn't the machine answer when receiving a call?
- 86When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 87Open the Status Monitor
- 88The ink cartridges run out very quickly. Is there any reason for that?
- 89When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 90Is there a Brother machine which is compatible with Mac Airport stations?
- 91Set the date and time
- 92I cannot print using my Brother machine on a wireless network (Mac)
- 93Protect your Brother machine against unauthorised access over the network
- 94Scan from the Brother iPrint&Scan application using Windows Phone.
- 95Delete print jobs from the print queue.
- 96Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 97I cannot find some option in the Printing preferences. (For Windows)
- 98When I attempt to turn my Brother machine off, the LCD displays "All Related Fax Data Will Be Deleted" or "All Fax related data will be deleted".
- 99I cannot make borderless prints.
- 100Can I use AirPrint with my Brother machine?