FAQs & Troubleshooting
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367 Results
- 51When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 52Why doesn't the machine answer when receiving a call?
- 53Load envelopes into my machine
- 54Printing/ Scanning with a mobile device
- 55Scan a document and e-mail it as an attachment (For Macintosh) (video instructions available)
- 56Unable to Scan AX
- 57Where can I find the ink cartridges for my new Brother machine?
- 58Unable to Print XX
- 59Scan multiple pages into one file instead of each scan being saved as a separate file.
- 60Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 61Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 62When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 63Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 64Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 65The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 66When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 67Can I use voice mail on the same line as my Brother machine?
- 68Add your Brother machine with AirPrint (macOS)
- 69Cannot print after a Windows 10 update (June 2020)
- 70I cannot send a fax using PC-FAX (Windows 10)
- 71Wireless setup is requesting a WPS PIN to complete the setup
- 72I cannot print using my Brother machine on a wireless network (Windows)
- 73I cannot find some option in the Printing preferences. (For Windows)
- 74I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 75The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 76Delete numbers stored in my Brother machine's Caller ID History.
- 77Where can I get FaceFilter Studio and what can I do with this application?
- 78I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 79Can third party ink be used to refill the ink cartridges?
- 80Improve poor print quality.
- 81When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 82My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 83Protect your Brother machine against unauthorised access over the network
- 84Delete print jobs from the print queue.
- 85Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 86I cannot make borderless prints.
- 87I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 88How to identify your Operating System (OS).
- 89I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 90Unable to Print 7X
- 91Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 92Store a Speed Dial number from my Brother machine's Caller ID History.
- 93Change the printer driver settings (Windows/macOS)
- 94How do I know which side up my photo paper should be in the tray?
- 95Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 96Adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine.
- 97When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 98How do I forward a fax to another fax machine when my machine has a mechanical problem?
- 99Where is the Auto 2-sided(Duplex) setting option in the driver for Mac OS X 10.3.x or greater?
- 100I can print but cannot scan via network. (For Mac)