FAQs & Troubleshooting
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284 Results
- 51Configure a cover page for PC-FAX.
- 52Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 53Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 54Transfer faxes to the PC when my machine has a mechanical issue.
- 55Paper Jam (With Video Instructions)
- 56Replace Ink
- 57Load Paper in the Multi-purpose Tray (MP Tray)
- 58I cannot find some option in the Printing preferences. (For Windows)
- 59Load photo paper
- 60Low Temperature
- 61I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 62Restrict access to certain operations on my Brother machine.
- 63Print the Network Configuration Report.
- 64Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 65Install Starter Ink
- 66Use voice mail on the same line as my Brother machine.
- 67One or more of my colors are not printing (blank).
- 68Load an Envelope (Manual Feed Slot)
- 69I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 70Add your Brother machine with AirPrint (macOS)
- 71I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 72Cannot print after a Windows 10 update (June 2020)
- 73I cannot print using my Brother machine on a wireless network (Mac)
- 74Sleep
- 75Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 76The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 77The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 78I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 79Select Receive mode.
- 80Printer Locked
- 81Scan multiple pages into one file instead of each scan being saved as a separate file.
- 82Print using only the black ink cartridge when the Color cartridges have run out.
- 83Forward a fax to another fax machine when my machine has a mechanical problem.
- 84Out of Memory
- 85What is Distinctive Ring and how do I program it?
- 86I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 87Improve poor print quality.
- 88Confirm that a FAX I sent was received correctly.
- 89Scan a document and e-mail it as an attachment using the Scan button on my Brother machine
- 90Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 91Turn off my Brother machine's Secure Function Lock feature.
- 92I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 93What driver package format is supported by my Linux distribution?
- 94I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 95Enable the Brother machine's network interface.
- 96How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 97Download a file from the "Downloads" section and save it to Windows 8 computer.
- 98Open the Control Panel (For Windows)
- 99Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 100Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?