FAQs & Troubleshooting
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278 Results
- 51Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 52I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 53Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 54Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 55Low Temperature
- 56Change the printer driver settings (Windows/macOS)
- 57Forward a fax to another fax machine when my machine has a mechanical problem.
- 58Where is the USB port on the machine?
- 59When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 60What is the BRAdmin Professional software used for?
- 61A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 62Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 63Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 64Unable to Print XX or Unable to Initialize XX (With Video Instructions)
- 65One or more of my colors are not printing (blank).
- 66I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 67Protect your Brother machine against unauthorised access over the network
- 68Install starter ink cartridges
- 69Combine multiple scanned documents into a single file with PaperPort™
- 70Delete print jobs from the print queue.
- 71Paper tray not detected/ Paper tray #2 not detected
- 72Cannot Detect Ink Volume
- 73I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 74Configure and use the Scan to Network feature (For Windows)
- 75Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 76Ink Absorber Full / Ink Absorber Pad Full
- 77Select Receive mode.
- 78Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 79Wrong Paper
- 80Can third party ink be used to refill the ink cartridges?
- 81Transfer faxes to the PC when my machine has a mechanical issue.
- 82Out of Memory
- 83I cannot find some options in the Print dialog box (macOS 11 or later)
- 84What driver package format is supported by my Linux distribution?
- 85Wireless setup is requesting a WPS PIN to complete the setup
- 86"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 87I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 88I cannot print using my Brother machine on a wireless network (Windows)
- 89I cannot print using my Brother machine on a wireless network (Mac)
- 90How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 91Install PaperPort™ 12SE onto Windows 10.
- 92I cannot save a file downloaded from the Brother support website (For Windows)
- 93Printing/ Scanning with a mobile device
- 94Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 95Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 96Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 97Load photo paper
- 98I cannot make borderless prints.
- 99Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
- 100What is AirPrint?