FAQs & Troubleshooting
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321 Results
- 51I cannot find some option in the Printing preferences. (For Windows)
- 52Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 53Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 54Locate files scanned with ControlCenter2 (For Macintosh)
- 55I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 56The printer status is Offline or Paused.
- 57No Paper Fed
- 58Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 59Where is the USB port on the machine?
- 60What is Distinctive Ring and how do I program it?
- 61Cannot print after a Windows 10 update (June 2020)
- 62Print a web page from iPrint&Scan when using an Android™ mobile device.
- 63Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 64Stop my Brother machine from automatically redialing a number.
- 65Ink Low
- 66I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 67Can third party ink be used to refill the ink cartridges?
- 68When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 69Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 70What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 71Print on both sides of the page. (Manual 2-sided/Duplex Printing)
- 72When I print photos, the color quality is not good.
- 73Replace Ink
- 74Wireless setup is requesting a WPS PIN to complete the setup
- 75ControlCenter3 displays a blank screen at startup (Windows)
- 76Protect your Brother machine against unauthorised access over the network
- 77Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 78Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 79I still receive the error message "Paper Jam" after I removed the jammed paper.
- 80Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
- 81The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 82I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 83How do I store Speed Dial numbers on my Brother machine for easy dialing?
- 84Why doesn't the machine answer when receiving a call?
- 85When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 86What is the BRAdmin Professional software used for?
- 87I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 88Delete print jobs from the print queue.
- 89Download a file from the "Downloads" section and save it to Windows 8 computer.
- 90Will my settings and stored faxes remain in the machine's memory if I turn the machine off?
- 91Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 92Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 93Delete numbers stored in my Brother machine's Caller ID History.
- 94Scan multiple pages into one file instead of each scan being saved as a separate file.
- 95Where can I get FaceFilter Studio and what can I do with this application?
- 96I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 97I'm using Macintosh. What is the PreScan option used for?
- 98Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 99I cannot send a fax using PC-FAX (Windows 10)
- 100I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.