FAQs & Troubleshooting
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152 Results
- 51I cannot save a file downloaded from the Brother support website (For Windows)
- 52Discover the MAC address of the Brother network card
- 53Adjust color settings by using the custom setting in the printer driver (Windows only)
- 54I cannot print from my computer via USB.
- 55Toner Low
- 56Replace the Waste Toner Box
- 57Can I use non-Brother or third party supplies with the Brother machine?
- 58Reset the Network Settings to the Factory Settings
- 59I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 60To install the printer driver easily using a tool. (Linux)
- 61Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 62Update the Driver or Firmware for your Brother machine
- 63I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 64Export an address book and import it to another machine
- 65Cannot print after a Windows 10 update (June 2020)
- 66The downloaded driver's name is different from my machine's name. (Linux)
- 67Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 68Large characters are printed incorrectly. (Linux)
- 69The driver installation finished successfully but I cannot print. (Linux)
- 70Delete a network scanner entry. (Linux)
- 71I cannot print on a wireless (Wi-Fi) network (Windows)
- 72I cannot print on a wireless (Wi-Fi) network (Mac)
- 73How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 74Load Documents in the Automatic Document Feeder (ADF)
- 75Remove Small Scraps of Paper Jammed in the ADF
- 76Control Printer Driver settings (only available for Windows)
- 77Protect your Brother machine against unauthorised access over the network
- 78Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 79Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 80No Toner
- 81Cannot Detect
- 82Correct the Color Printing
- 83Storage Full
- 84My Brother machine has no power.
- 85Uninstall the Brother Software and Drivers (Windows)
- 86I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 87Configure the Scan to Email Feature (Linux)
- 88Where can I download Brother iPrint&Scan application for Mac?
- 89The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 90I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 91I am unable to print from a client PC to a printer on a print server. (Linux)
- 92My Brother machine could not be found over the network when I installed drivers on my computer.
- 93The printer status is Offline or Paused.
- 94Missing thin lines in images
- 95Horizontal coloured lines appear on the page
- 96Ghosting images
- 97I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 98When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 99When I print images, the quality is not good (Linux)
- 100My machine prints 2-sided when I select 1-sided printing in the driver (Linux)