FAQs & Troubleshooting
Latest |
331 Results
- 5106/23/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 5206/20/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 5305/18/2022Locate files scanned with ControlCenter3 (For Windows)
- 5405/09/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5504/20/2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 5604/13/2022Uninstall the Brother Software and Drivers (Windows)
- 5704/07/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 5804/01/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 5904/01/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 6004/01/2022Scan multiple pages into one file instead of each scan being saved as a separate file.
- 6103/24/2022I cannot find some option in the Printing preferences. (For Windows)
- 6203/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 6303/17/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 6401/06/2022I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 6511/10/2021Open the Control Panel (For Windows)
- 6610/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 6703/02/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6801/19/2021ControlCenter3 displays a blank screen at startup (Windows)
- 6912/29/2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 7010/22/2020Install PaperPort™ 12SE / 14SE onto Windows 10.
- 7107/27/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 7207/16/2020Cannot print after a Windows 10 update (June 2020)
- 7307/06/2020I cannot scan when using SELinux (Security-Enhanced Linux)
- 7407/06/2020Scan using XSane or GIMP (Linux)
- 7507/06/2020Important points for specifying the scan area (Linux)
- 7607/06/2020What driver package format is supported by my Linux distribution?
- 7706/02/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 7805/13/2020Configure scan settings without administrator privileges (Linux)
- 7905/13/2020Firewall port requirements of the Scan Key Tool (Linux)
- 8005/13/2020I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 8104/16/2020I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 8204/06/2020I installed scan-key-tool, but it does not work. (Linux)
- 8304/06/2020Delete a network scanner entry. (Linux)
- 8404/06/2020I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 8512/03/2019The downloaded driver's name is different from my machine's name. (Linux)
- 8612/03/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 8711/27/2019Print command (LPR) (Linux)
- 8811/27/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 8911/15/2019Print command (cupswrapper) (Linux)
- 9011/14/2019I cannot send a fax using PC-FAX (Windows 10)
- 9110/30/2019Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 9210/30/2019Scan from the Brother iPrint&Scan application using Windows Phone.
- 9310/30/2019Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 9410/29/2019Pre-Required Procedures (Linux)
- 9510/29/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 9610/29/2019Large characters are printed incorrectly. (Linux)
- 9710/29/2019When printing with monochrome laser printer, the print position shifts. (Linux)
- 9810/29/2019The driver installation finished successfully but I cannot print. (Linux)
- 9910/23/2019To install the printer driver easily using a tool. (Linux)
- 10007/25/2019Black lines down the page