FAQs & Troubleshooting
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223 Results
- 51What is the Network Shared printing?
- 52Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 53When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
- 54When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
- 55What kind of memory can I use?
- 56Why doesn't the machine answer when receiving a call?
- 57I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 58What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 59How do I install additional memory?
- 60Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 61When printing with monochrome laser printer, the print position shifts. (Linux)
- 62How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 63Install the built-in drivers (For Windows 8 and Windows 10)
- 64I cannot print from my computer via USB.
- 65I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
- 66Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 67I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 68Scan using XSane or GIMP (Linux)
- 69I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 70Uninstall Scan-key-tool. (Linux)
- 71To install the printer driver easily using a tool. (Linux)
- 72How to identify your Operating System (OS).
- 73I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 74Verify if the Brother machine has a dial tone
- 75When I try to install the MFL-Pro Suite from the CD-ROM, the INST32 error dialogue appears as below and the installation cannot proceed. What can I do?
- 76I am experiencing problems sending a fax, what can I do?
- 77Can I confirm that the FAX was sent correctly?
- 78I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 79How can I configure Windows® XP to send and receive faxes?
- 80I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 81Configure the Scan to Email Feature (Linux)
- 82Print command (cupswrapper) (Linux)
- 83Windows 10 Support Information
- 84The driver installation finished successfully but I cannot print. (Linux)
- 85How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 86Send a fax using PC-FAX with LPD/LPRng (Linux)
- 87Delete print jobs from the print queue.
- 88The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 89I cannot print from my computer via network. (For Macintosh)
- 90Why doesn't my Brother machine have a dial tone?
- 91I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 92I cannot scan via USB. (Mac OS X)
- 93How do I program the date and time?
- 94When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 95I'm using the Simple Network Configuration capabilities of Apple® Mac OS X. The printer appears in the "Print Center", "Printer Setup Utility", "Print & Fax", "Print & Scan" or "Printers & Scanners", but I cannot print.
- 96What can happen if the wrong paper is used in your machine.
- 97I'm using Windows®. I am trying to receive faxes into my PC with the MFC connected to a phone line using distinctive ring. The PC-FAX Receive software is answering all incoming calls, regular ring and distinctive ring. What do I do?
- 98I'm using Macintosh®. What are the settings in the Scanner window used for?
- 99I'm using Macintosh. What is the PreScan option used for?
- 100Configure and use the Scan Key Tool (Linux)