FAQs & Troubleshooting
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223 Results
- 51The paper is skewed when it's printed.
- 52When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 53The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
- 54My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
- 55What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 56Can I confirm that the FAX was sent correctly?
- 57Can I reduce the size of a received fax on this machine?
- 58Can I print from DOS applications?
- 59I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC. Why?
- 60What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 61I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 62I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 63Configure and use PC-FAX (CUPS) (Linux)
- 64Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 65When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 66When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 67Configure scan settings without administrator privileges (Linux)
- 68How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 69I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address.Since our provider requires an authentication for the SMTP server, I am not able to use this function anymore. Why?
- 70Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 71I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 72Scan using XSane or GIMP (Linux)
- 73The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 74Delete a network scanner entry. (Linux)
- 75How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 76Install the built-in drivers (For Windows 8 and Windows 10)
- 77Cancel a fax that is currently being sent from my Brother machine.
- 78I cannot print from my computer via network. (For Windows)
- 79Is my Brother machine compatible with third party print servers?
- 80Verify if the Brother machine has a dial tone
- 81When I try to install the MFL-Pro Suite from the CD-ROM, the INST32 error dialogue appears as below and the installation cannot proceed. What can I do?
- 82I updated the Web BRAdmin and cannot enable the logging function.
- 83I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 84I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 85The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 86What can happen if the wrong paper is used in your machine.
- 87When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 88How do I install the Optional Tray Module?
- 89What is Multi-Function Link Pro Suite?
- 90I'm using Macintosh. What is the PreScan option used for?
- 91Large characters are printed incorrectly. (Linux)
- 92When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 93Uninstall the scanner driver. (Linux)
- 94I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 95All print jobs are aborted and nothing is printed. (Linux)
- 96I am unable to print from a client PC to a printer on a print server. (Linux)
- 97When printing with monochrome laser printer, the print position shifts. (Linux)
- 98I want to print using CUPS while keeping SELinux enabled. (Linux)
- 99The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 100Do I need a telephone line to send and receive faxes with my Brother machine?