FAQs & Troubleshooting
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285 Results
- 51Why doesn't the machine answer when receiving a call?
- 52I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 53I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 54When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 55How do I factory reset the print server?
- 56Is there a Brother machine which is compatible with Mac Airport stations?
- 57"Near Empty [Color]" is appearing on my Brother machine's LCD? What does it mean and how do I clear it?
- 58Paper size settings are unavailable when I print from OpenOffice (Linux)
- 59Uninstall printer drivers (Linux)
- 60Pre-Required Procedures (Linux)
- 61Protect your Brother machine against unauthorised access over the network
- 62A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 63What is the Network Shared printing?
- 64I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 - 10.8)
- 65Change the printer driver settings (Windows/macOS)
- 66The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
- 67The printer status is Offline or Paused.
- 68The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 69I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 70I replaced my ink cartridge but the LCD is still displaying "Near Empty".
- 71Scan to Email does not work with Outlook2003 or Outlook2007. What can I do? (For ControlCenter3 Users)
- 72When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 73One or more of my colors are not printing (blank). What can I do?
- 74Scan a document using "Scanner and Camera Wizard" in Windows XP
- 75What kind of Media Adapter can I use?
- 76I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?
- 77What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 78I can not install/uninstall the driver when a CompactFlash®, SmartMedia®, Memory Stick®, xD-Picture Card™, Secure Digital™ card is installed into the media slot. What can I do?
- 79I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 80My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 81Configure and use the Scan Key Tool (Linux)
- 82Large characters are printed incorrectly. (Linux)
- 83Check the firmware version.
- 84Do I need a telephone line to send and receive faxes with my Brother machine?
- 85I can print but cannot scan via network. (For Windows)
- 86My machine does regular cleaning cycles in the night. How can I correct this?
- 87Verify if the Brother machine has a dial tone
- 88I cannot scan via USB. (Mac OS X)
- 89Scan a document from the Windows Vista Photo Gallery
- 90Scan a document from a Windows Vista application
- 91I am using Mac OSR X 10.3.3 or greater with Java version 1.4.2 or greater, and the Brother Wireless Wizard cannot find the device. What do I do?
- 92I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 93The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 94I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 95Cannot print after a Windows 10 update (June 2020)
- 96When I print images, the quality is not good (Linux)
- 97My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 98The downloaded driver's name is different from my machine's name. (Linux)
- 99Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 100The driver installation finished successfully but I cannot print. (Linux)