FAQs & Troubleshooting
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183 Results
- 51I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
- 52I'm using Windows XP Service Pack 2 (SP2). I cannot uninstall PaperPort® 8.0 or I uninstalled PaperPort® 8.0 and I'm not able to reinstall it now. What can I do?
- 53Can I confirm that the FAX was sent correctly?
- 54What can happen if the wrong paper is used in your machine.
- 55I'm using Macintosh. What is the PreScan option used for?
- 56I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 57I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 58How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 59Command List of brscan. (Linux)
- 60To install the printer driver easily using a tool. (Linux)
- 61I am experiencing problems sending a fax, what can I do?
- 62I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 63I'm using Windows XP. When I try to install PaperPort® 8.0, I get an error message "PaperPort Setup Wizard Terminated". I can find PaperPort® 8.0 in "Add or Remove Programs", however I can't remove it. What can I do?
- 64When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 65Configure and use the Scan Key Tool (Linux)
- 66Delete a network scanner entry. (Linux)
- 67Important points for specifying the scan area (Linux)
- 68Send a fax using PC-FAX with LPD/LPRng (Linux)
- 69Open the Control Panel (For Windows)
- 70I cannot print from my computer via USB.
- 71Verify if the Brother machine has a dial tone
- 72How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 73Scan a document in Windows 8 and Windows 10.
- 74I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?
- 75Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 76Uninstall the drivers. (Mac OS X 10.5)
- 77How do I clear the message "MFC is Busy" or "Connect Failure"?
- 78Can I buy any MICR toner?
- 79Replace the toner cartridge.
- 80Configure and use PC-FAX (CUPS) (Linux)
- 81The downloaded driver's name is different from my machine's name. (Linux)
- 82Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 83I cannot scan when using SELinux (Security-Enhanced Linux)
- 84How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 85Configure scan settings without administrator privileges (Linux)
- 86Firewall port requirements of the Scan Key Tool (Linux)
- 87Windows 10 Support Information
- 88How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 89What is the Network Shared printing?
- 90Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 91The keys on the control panel do not respond.
- 92How do I clean the Scanner to improve the copy or fax quality?
- 93When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 94Why are my sent faxes always received with a black vertical line down the page?
- 95My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 96Large characters are printed incorrectly. (Linux)
- 97Uninstall Scan-key-tool. (Linux)
- 98I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 99Uninstall printer drivers (Linux)
- 100Do I need a telephone line to send and receive faxes with my Brother machine?