FAQs & Troubleshooting
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194 Results
- 51Send a fax using PC-FAX with LPD/LPRng (Linux)
- 52Check the firmware version.
- 53I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
- 54How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 55How do I clear the message "Check Paper" from my Brother machine's LCD?
- 56Scan an image and insert it in a Windows XP application
- 57Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 58I am experiencing problems sending a fax, what can I do?
- 59Clear the message "Awaiting Redial"
- 60Where is the full User's Guide? I can't find enough information in the paper manual.
- 61Cannot print after a Windows 10 update (June 2020)
- 62When I print images, the quality is not good (Linux)
- 63Paper size settings are unavailable when I print from OpenOffice (Linux)
- 64Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 65Print command (LPR) (Linux)
- 66When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 67I installed scan-key-tool, but it does not work. (Linux)
- 68Windows 10 Support Information
- 69Do I need a telephone line to send and receive faxes with my Brother machine?
- 70I cannot print from my computer via USB.
- 71Change the printer driver settings (Windows/macOS)
- 72Verify if the Brother machine has a dial tone
- 73When I try to install the MFL-Pro Suite from the CD-ROM, the INST32 error dialogue appears as below and the installation cannot proceed. What can I do?
- 74When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. (USB interface, cable)
- 75I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 76Scan a document in Windows 8 and Windows 10.
- 77The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 78The keys on the control panel do not respond.
- 79Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 80How do I program the date and time?
- 81How can I improve poor print quality?
- 82What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 83When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 84When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 85What is Multi-Function Link Pro Suite?
- 86Can I still receive faxes or calls when the machine is switched off?
- 87I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 88I cannot install the driver when using the Driver Install Tool. (Linux)
- 89I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 90The downloaded driver's name is different from my machine's name. (Linux)
- 91The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 92When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 93I cannot scan when using SELinux (Security-Enhanced Linux)
- 94Uninstall the scanner driver. (Linux)
- 95I want to print using CUPS while keeping SELinux enabled. (Linux)
- 96Firewall port requirements of the Scan Key Tool (Linux)
- 97How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 98Open the Control Panel (For Windows)
- 99A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 100The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.