FAQs & Troubleshooting
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247 Results
- 51Why can't I print when an ink cartridge is empty?
- 52Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 53Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 54Pre-Required Procedures (Linux)
- 55Delete print jobs from the print queue.
- 56Install the built-in drivers (For Windows 8 and Windows 10)
- 57The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 58Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 59Can I print using only the black ink cartridge when the Color cartridges have run out?
- 60Why doesn't the machine answer when receiving a call?
- 61I can not install/uninstall the driver when a CompactFlash®, Memory Stick®, Memory Stick Pro™, xD-Picture Card™, SecureDigital™ card, MultiMediaCard™ is installed into the media slot. What can I do?
- 62Send a fax
- 63I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 64Configure and use the Scan Key Tool (Linux)
- 65The edge of glossy paper is smudged.
- 66The printer status is Offline or Paused.
- 67The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 68Scan multiple pages into one file instead of each scan being saved as a separate file.
- 69I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 70I am using Voice Over Internet Protocol (VoIP) and I'm having problems sending faxes.
- 71Scan a document in Mac OS X 10.7.
- 72What kind of Media Adapter can I use?
- 73When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 74What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 75Scan using XSane or GIMP (Linux)
- 76Large characters are printed incorrectly. (Linux)
- 77I cannot scan when using SELinux (Security-Enhanced Linux)
- 78Scan and save a document in PDF format (Scan to File)
- 79PaperPort® is installed on my computer, however there are no PaperPort® print drivers installed. What can I do?
- 80Scan an image and insert it in a Windows XP application
- 81Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 82When installing a media (memory) card into the media slot, the message "Card is full" appears even though the card is not full. What should I do?
- 83I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 84The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 85When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 86I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 87I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 88When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 89I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 90Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed new ink cartridges?
- 91How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 92I'm using Outlook address book for PC-FAX sending. When I click on the "Address Book" button in the FAX Sending dialog box, an error message is shown and I cannot open the Outlook Address Book.
- 93The Printer Driver does not show print resolution. How do I determine the resolution settings?
- 94Scan a document in Mac OS X 10.6.
- 95Scan a document from a Windows Vista application
- 96Scan a document from a Windows XP application
- 97"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
- 98Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 99Why are the faxes I send always received with a black vertical line down the page?
- 100Can I confirm that the FAX was sent correctly?