FAQs & Troubleshooting
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145 Results
- 51When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 52When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 53Open the Control Panel (For Windows)
- 54I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 55When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 56In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 57Where can I find my Brother machine's serial number?
- 58Where can I download Brother iPrint&Scan application for Mac?
- 59Print command (cupswrapper) (Linux)
- 60I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 61How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 62How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 63When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 64I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 65Configure and use the Scan Key Tool (Linux)
- 66The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 67Important points for specifying the scan area (Linux)
- 68How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 69Uninstall printer drivers (Linux)
- 70Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 71A blank page is fed from my Brother machine though I don't try to print or copy documents.
- 72Send an image file as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows)
- 73Send a PC-FAX
- 74I cannot scan via USB. (Mac OS X)
- 75Out of Memory
- 76Turn the Toner Save mode on or off
- 77Configure and use PC-FAX (CUPS) (Linux)
- 78Configure the Scan to Email Feature (Linux)
- 79Scan using XSane or GIMP (Linux)
- 80Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 81I installed scan-key-tool, but it does not work. (Linux)
- 82Command List of brscan. (Linux)
- 83A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 84"Offline" appears on the Status Monitor.
- 85I can see some steam or moisture from the vents when printing.
- 86Open the "Scanners and Cameras" and Properties.
- 87Scan a document and save the scanned image to a folder on a local or network hard disk using the SCAN key on my Brother machine
- 88Scan a document and e-mail it as an attachment (For Macintosh)
- 89Receive faxes on the computer for Windows (PC-FAX Receive)
- 90Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 91Verify if the Brother machine has a dial tone
- 92Check the remaining life of my Brother machine's drum.
- 93Clean the scanner to improve the copy or fax quality.
- 94What is the "Station ID" and how do I set it?
- 95Uninstall the Brother Software and Drivers (Windows)
- 96I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 97I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 98The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 99When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 100Firewall port requirements of the Scan Key Tool (Linux)