FAQs & Troubleshooting
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127 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51Condensation
- 52Cannot Print ##
- 53Cartridge Error
- 54Cannot Detect
- 55No Paper Tray1/Tray2/MP Tray
- 56Toner Low
- 57Cooling Down
- 58Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 59Update the Driver or Firmware for your Brother machine
- 60Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 61Open the Status Monitor (Windows)
- 62Toner scatter or toner stain
- 63I cannot print full-page photos or images using Email Print.
- 64Enable the Brother machine's network interface.
- 65Too Many Trays
- 66Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 67I cannot print from my computer via USB.
- 68Change the printer driver settings (Windows)
- 69Correct the Color Printing
- 70Unusable Device
- 71Uneven color density across the page
- 72Out of Memory
- 73Reset the Drum Counter
- 74I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 75My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 76I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 77Set up your Brother machine on a wireless network (Windows/macOS)
- 78The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 79Printed pages are compressed, horizontal stripes appear, or characters in the top, bottom, left and right margins are cut off.
- 80Important points you need to confirm before configuring your Brother machine for a wireless network.
- 81Color offset
- 82In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 83When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 84Colored spots at 75 mm (3.0 in.) intervals or at 29 mm (1.1 in.) intervals
- 85Can I use non-Brother or third party supplies with the Brother machine?
- 86I cannot connect my machine to a Windows 11 computer via USB.
- 87When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 88I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 89I am unable to print from a client PC to a printer on a print server. (Linux)
- 90Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 91Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 92Missing thin lines in images
- 93Where can I find my Brother machine's serial number?
- 94Uninstall the Brother Software and Drivers (Windows)
- 95Ghosting images
- 96I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 97I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 98Can I send a print job to multiple machine email addresses using Email Print?
- 99The downloaded driver's name is different from my machine's name. (Linux)
- 100The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)