FAQs & Troubleshooting
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115 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51Protect your Brother machine against unauthorised access over the network
- 522-sided Disable or 2-sided Disabled
- 53Drum !
- 54What is the default password for my Brother machine?
- 55Where can I download Brother iPrint&Scan application for Mac?
- 56Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 57Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 58Can I send a print job to multiple machine email addresses using Email Print?
- 59The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 60Ghosting images
- 61The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 62Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 63Toner specks
- 64Black lines down the page
- 65The downloaded driver's name is different from my machine's name. (Linux)
- 66Large characters are printed incorrectly. (Linux)
- 67Set up your Brother machine on a wireless network (Windows/macOS)
- 68Supported models of Universal Printer Driver for PCL
- 69No Toner
- 70Where can I find my Brother machine's serial number?
- 71Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 72I cannot connect my machine to a Windows 11 computer via USB.
- 73I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 74Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 75I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 76I am unable to print from a client PC to a printer on a print server. (Linux)
- 77Update the Driver or Firmware for your Brother machine
- 78Open the Control Panel (For Windows)
- 79Important points you need to confirm before configuring your Brother machine for a wireless network.
- 80Uninstall the Brother Software and Drivers (Windows)
- 81I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 82When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 83When I print images, the quality is not good (Linux)
- 84The driver installation finished successfully but I cannot print. (Linux)
- 85I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 86To install the printer driver easily using a tool. (Linux)
- 87Check the firmware version.
- 88"Offline" appears on the Status Monitor. (Windows)
- 89My Brother machine has no power.
- 90A security warning appears when accessing Web Based Management via HTTPS.
- 91My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 92I get a TS error when trying to print on a wireless network.
- 93Open the Status Monitor (Windows)
- 94Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 95Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 96Control Printer Driver settings (only available for Windows)
- 97I cannot print from my computer via USB.
- 98In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 99When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 100Access Web Based Management *