FAQs & Troubleshooting
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113 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51Supported models of Universal Printer Driver for PCL
- 52Change the printer driver settings (Windows)
- 53Cannot Print ##
- 54No Toner
- 55Toner Low or Prepare New Toner Cartridge
- 56Drum !
- 57Out of Memory
- 58I am unable to print from a client PC to a printer on a print server. (Linux)
- 59I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 60I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 61Can I send a print job to multiple machine email addresses using Email Print?
- 62When I print images, the quality is not good (Linux)
- 63The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 64Set up your Brother machine on a wireless network (Windows/macOS)
- 65I cannot save a file downloaded from the Brother support website (For Windows)
- 66Delete print jobs from the print queue.
- 67I cannot find some option in the Printing preferences. (For Windows)
- 68Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 69Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 70My Brother machine has no power.
- 71In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 72Where can I find my Brother machine's serial number?
- 73Install the optional lower tray
- 74Uninstall the Brother Software and Drivers (Windows)
- 75Black lines down the page
- 76I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 77My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 78The downloaded driver's name is different from my machine's name. (Linux)
- 79Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 80To install the printer driver easily using a tool. (Linux)
- 81Update the Driver or Firmware for your Brother machine
- 82Control Printer Driver settings (only available for Windows)
- 83Check the firmware version.
- 84"Offline" appears on the Status Monitor. (Windows)
- 85Open the Control Panel (For Windows)
- 86What is the difference between the toner cartridge and the drum unit?
- 87Important points you need to confirm before configuring your Brother machine for a wireless network.
- 88Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 89I cannot print from my computer via USB.
- 90Ghosting images
- 91The scanning speed is slow when scanning from my machine. (Windows)
- 92Large characters are printed incorrectly. (Linux)
- 93The driver installation finished successfully but I cannot print. (Linux)
- 94I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 95I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 96I cannot print using my Brother machine on a wired network (Windows/macOS)
- 97Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 98Access Web Based Management *
- 99Media Type Mismatch or Media Mismatch
- 100Print the WLAN Report *