FAQs & Troubleshooting
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113 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51Can I use non-Brother or third party supplies with the Brother machine?
- 52I get a TS error when trying to print on a wireless network.
- 53Open the Control Panel (For Windows)
- 54Important points you need to confirm before configuring your Brother machine for a wireless network.
- 55I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 56Use Universal Print (Windows)
- 57Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 58Large characters are printed incorrectly. (Linux)
- 59The driver installation finished successfully but I cannot print. (Linux)
- 60Wrong Toner or Wrong Toner Cartridge
- 61Set up your Brother machine on a wireless network (Windows/macOS)
- 62Discover the MAC address of the Brother network card
- 63Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 642-sided Disable or 2-sided Disabled
- 65No Toner
- 66My Brother machine has no power.
- 67Install the optional lower tray
- 68Uninstall the Brother Software and Drivers (Windows)
- 69The downloaded driver's name is different from my machine's name. (Linux)
- 70What is the difference between the toner cartridge and the drum unit?
- 71In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 72I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 73When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 74Can I send a print job to multiple machine email addresses using Email Print?
- 75How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 76Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 77I cannot print from my computer via USB.
- 78What is the recommended paper?
- 79Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 80I cannot connect my machine to a Windows 11 computer via USB.
- 81A security warning appears when accessing Web Based Management via HTTPS.
- 82I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 83I am unable to print from a client PC to a printer on a print server. (Linux)
- 84To install the printer driver easily using a tool. (Linux)
- 85Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 86Check the firmware version.
- 87Black lines down the page
- 88Where can I download Brother iPrint&Scan application for Mac?
- 89I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 90Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 91"Offline" appears on the Status Monitor. (Windows)
- 92Open the Status Monitor (Windows)
- 93Supported models of Universal Printer Driver for PCL
- 94Self-Diagnostic
- 95When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 96Ghosting images
- 97Update the Driver or Firmware for your Brother machine
- 98The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 99Control Printer Driver settings (only available for Windows)
- 100Access Web Based Management *