FAQs & Troubleshooting
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204 Results
- 5106/09/2022Access Web Based Management
- 5206/09/2022Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 5305/31/2022Print on Both Sides of the Paper (Windows®)
- 5405/09/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5504/20/2022Uninstall the Brother Software and Drivers (Windows)
- 5604/14/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5704/01/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 5803/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 5903/17/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 6003/10/2022Drum !
- 6112/15/2021I cannot connect my machine to a Windows 11 computer via USB.
- 6211/15/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 6311/10/2021Open the Control Panel (For Windows)
- 6410/14/2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 6510/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 6603/31/2021I cannot find some options in the Print dialog box (macOS 11 or later)
- 6703/19/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6803/02/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6901/08/2021How do I print since Google Cloud Print is discontinued?
- 7012/24/2020Printing/ Scanning with a mobile device
- 7109/14/2020What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 7207/16/2020Cannot print after a Windows 10 update (June 2020)
- 7307/16/2020Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.
- 7407/06/2020What driver package format is supported by my Linux distribution?
- 7506/02/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 7603/19/2020Check the remaining ink or toner level (Linux)
- 7702/27/2020Load and Print Thick Paper Using the Paper Tray
- 7802/26/2020Load and Print Plain Paper, Letterhead, Colored Paper, Thin Paper and Recycled Paper Using the Paper Tray
- 7902/26/2020Use the Store Print Log to Network's Error Detection Setting
- 8002/26/2020Send an Email Securely Using SSL TLS
- 8102/26/2020Send an Email with User Authentication
- 8202/26/2020Manage Multiple Certificates
- 8302/26/2020Step by Step Guide for Creating and Installing a Certificate
- 8402/26/2020Configure Secure Function Lock 3.0 Using Web Based Management
- 8502/26/2020Set Auto Power Off Mode
- 8602/26/2020Check the Remaining Life of Parts
- 8702/26/2020Reset the Drum Counter
- 8802/26/2020Load and Print on Envelopes Using the MP Tray
- 8902/26/2020Load and Print Plain Paper, Letterhead, Colored Paper, Thin Paper, Recycled Paper and Bond Paper in the MP Tray
- 9002/26/2020Load and Print Thick Paper and Labels Using the MP Tray
- 9102/26/2020Reduce Printing Noise
- 9202/26/2020Adjust the Machine's Volume
- 9302/26/2020Clean the Paper Pick-up Rollers
- 9402/26/2020Use a Macro from Your Computer (Windows®)
- 9502/26/2020Clean the Drum Unit
- 9602/26/2020Secure Print (Macintosh)
- 9702/26/2020Paper is Jammed in the 2-sided Tray
- 9802/26/2020Paper is Jammed in the Back of the Machine
- 9902/26/2020Paper is Jammed inside the Machine
- 10002/26/2020Paper is Jammed in the Paper Tray